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EmployeeWorks now includes two key ITSM enhancements. Employees can see outages as they happen, or join the Tech Lounge queue from their home page without leaving EmployeeWorks. https://www.youtube.com/embed/3-QH2g06gvU Service status Se...
The October 2026 release brings tasks and approvals into the conversation, gives admins more control over how employees browse topics, and makes it easier to match Employee...
Employee Journeys, now native in EmployeeWorks Feature Spotlight ServiceNow EmployeeWorks is the new AI front door for the enterprise — a next-generation, AI-p...
A defect found in the field can turn into repeat failures and lost customer trust if quality teams can’t act fast. See how ServiceNow Quality Issue Management uses AI to take yo...
| See what matters most with the new Platform Health Score Serious findings count more. Minor ones count less. | | | Effective October 8, 2026 (October Month...
Overview Vulnerability Response Integration with Wiz supports multiple integration instances against the same Wiz tenant. Each instance has its own configuration, its own copy...
Hello, everyone! I can't begin to say how excited I am to be in a position that allows me to step back in as the SNUG lead here in Nashville! I can't wait to see some familiar f...
| What's New in the Q4 2026 Release Faster setup. Smarter scores. Clearer value. [Get the Impact App on the ServiceNow Store →](https://store.servicenow.com/store/a...
In this video, explore intelligent demand prioritization within ServiceNow Strategic Portfolio Management (SPM). Transition away from subjective executive intuition and towards ...
Everforth GlideFast Learning & Development team walks through an overview of Data-Driven Demand Prioritization in ServiceNow SPM. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\...
Introduction In [1](https://www.servicenow.com/community/developer-blog/world-of-client-side-scripts-1/ba-p/2772755) we explored the Inherited, Global and Isolate Script check...
Building and maintaining consistent terminology across multilingual ServiceNow instances requires manual, time-intensive effort that doesn't scale. The G11n Terminology Agent—la...
Manufacturers lose time and context at every handoff between quoting, fulfillment, and service. See how CRM for Manufacturing from ServiceNow connects Sell, Fulfill, and Service...
Quando comecei esta série, o objetivo nunca foi apenas apresentar funcionalidades do ServiceNow Financial Services Operations (FSO). A proposta sempre foi compreender como o pr...
There is a great set of content available, right there out of the box, to better understand how you are running and performance the AI within your platform. Many customers have ...
617 matches a season. 1 billion fans in 200 nations. Thousands of support tickets every single week. Bundesliga handles all of it on one intelligent platform. Using ServiceNow C...
Out of the box, Service Exchange for Providers creates Authorized users for a Consumer connection once, when the connection is established. Users added to the Consumer's company...
Um novo capítulo para a comunidade ServiceNow no Brasil 🇧🇷 Temos uma notícia muito especial para compartilhar com todos. O nosso Developer Meetup cresceu, reu...
How do I configure the Dynatrace Service Graph Connector using SGC Central with a Focus on Service Maps Version : 1.16 Sample Application Service to Monitor:&nb...
This video covers the Event Management feature that can be leveraged to automatically route alerts to support teams without the need for customisations, thus getting them in fro...
Naming is hard. The language we use shapes the way we think about things, but also the conversation we have about it. That’s why we have so much confusion about colors, icons, U...
Welcome to the September 2026 edition of the ITOM Academy! In this session, you will learn how to streamline MID Server and ACC governance with the new ITOM Infrastructure Servi...
[ to evaluate instance readiness for adopting Ser...
Readiness today, so you can scale tomorrow
