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Does ServiceNow support Schema on read with SQL like SELECT CAST(order\_amount AS INT) FROM Order\_table We need to do type casting in memory where Order amount is stored as String in the database. Our goal is something like this which ide...
Hello All, We have a oob ui action Refresh impacted services. I want to automate the process like if any addition or deletion to affted ci's related list on incident happ...
How to easily configure - add automatically the change requester to the specific CAB meeting where their request is added to be reviewed. when ever new chnage add...
Hi, How can I add End Impersonation button? When I impersonate a contact (sn\_customerservice.customer) user which has access only to Service Portal, i dont have End Impersona...
Hi Community, I’m seeing a strange behavior in Audit History and would like to understand if this is expected. While checking audit logs, I noticed that ServiceNow is creating...
Disclaimer: This article reflects my personal views based on experience with ServiceNow products and does not represent the official position of ServiceNow. For the most up-to-d...
With the Zurich Patch 4 update—and starting from Conversational Integration with Google Chat version 2.0—ServiceNow now brings Now Assist for Virtual Agent directly into Google ...
Hello [@all](https://www.servicenow.com/community/user/viewprofilepage/user-id/129398) I have created a sys\_template and added html with inline css but it didn'...
A closer look at how products and capabilities fit within the ServiceNow ecosystem and why that distinction matters.
Kindly assist with the following issue: I need to map two catalog items A and B to an order guide based on the value of the variable XYZ , which i...
_Disclaimer: This is a personal project, and is not an official plugin from ServiceNow. No warranty is given._ I'm excited to share something I've been working on priva...
Hello, As i understand, ServiceNow AI Agents leverage the ReAct pattern to perform actions. They typically follow the T cycle of thought, action, and observa...
Hello, I’m new to ServiceNow, so please excuse any incorrect terminology. We’re building an employee timekeeping system using a record producer. When users sub...
If you have recently installed any Now Assist plugins after acquiring Pro Plus or Enterprise Plus products, or are planning to do this in the near future, I recommend reading an...
Certifications validate knowledge—but they don’t create architects. A great ServiceNow architect thinks beyond features and asks: - _Will this scale?_ - _Will this survive upg...
I eventually got the action payload definition to actually update with my newly added parameter. The new parameter was "query". I added the query (copied and pasted encoded...
Hi all, When I am on the Employee Center Knowledge homepage (esc\_knowledge\_home), I am seeing inactive knowledge bases appearing in the "Knowledge Bases" dropdown. Th...
Hi Team, My requirement is Limit the auxiliary options such as "Request to Change CIR Requestor", to active state or till Production Readiness state should not ...
Today's guest is Laurie Wheeler, Chief Operating Officer – IS&T at MultiCare Health System. Founded in 1882, MultiCare is a locally governed, nonprofit health system serving com...
Hi, I have created one UI Page script and calling it through UI Action button but script is not working in workspace however it's working properly in form label. UI page Scri...
I have defined an MCP Server connection to an MCP Server which I control. This works fine (after some hiccups, had to deal with this: [https://support.servicenow.com/kb...
In ServiceNow SAM, how can license consumption be split when one SSO account is associated with multiple Active Directory groups representing different licensed products? We nee...
I am trying to create a survey question in ServiceNow using Assessment Metric Templates. For this requirement, I created two assessment metric templates. The first template was ...
Currently we are facing issue that CMDB Health Result Task list not showing task on filter field "Last Evaluated on " between october to december bu...
Hello, Custom UI actions( related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below op...
