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Hi, I am working in a Workspace. I will explain step by step. First, suppose I open only All records from the filter navigator by pressing CTRL. This works perfectly at the content level and the browser title level.  _before_ uploading them. Requirement When a user uploads attach...
We’re implementing an automation in ServiceNow to create Active Directory groups and assign ownership. Our goal is to set both the primary owner (“managed by”) and t...
We’re implementing an automation in ServiceNow to create Active Directory groups and assign ownership. Our goal is to set both the primary owner (“managed by”) and the secondary...
We have one report where we need to show the servers with their specific overall price per model. So far, with exploring the Platform Analytics, I still can't sum the cost for e...
Hi, When I create a record from the service portal Im being redirect to page id='ticket'. Under this page i have the OOB Activity Tab. When I add a comment there, it b...
Hi, In my record producer one of the fields is reference to customer\_account table. OOB functionality there is an ('i') icon to preview the record. How can I control t...
We have created a custom Zone table in ServiceNow that contains hierarchical data. Each Zone record has a Parent field that references the same Zone table (self-referencing re...
Anyone who has worked in ServiceNow knows this frustration: You're trying to explain an issue clearly in a comment or work note… But you can't paste a screenshot properly. ...
Hi Team, I would like to understand how a Knowledge Article moves to the Pending Retirement state in ServiceNow. - Is this state triggered automatically based ...
I am a Business Analyst, and I am planning to pursue the CAS-PA certification, as it aligns well with my role. However, when I search the ServiceNow Credentialing Program Guide&...
Hello Community, I would like to check whether validating Activity Logs (Work Notes / Comments / Field Changes) in Automated Test Framework (ATF) is still not fully sup...
In the Service Catalog, we created variable A with TYPE Musked in Variables and variable B with TYPE Musked in Multi-Row Variable Set (MRVS). 