News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
_A quick note before we get into it: An airline boarding process is inherently physical — people walking down aisles, stowing bags, finding seats. You can't fully digitize that into a workflow with all the data points needed to mine it holistically. But if ...
Overview This article provides a high-level overview of State Management in ServiceNow, explaining how State Models and State Transitions define and control the lifecycle of t...
Update Sets are one of the most widely used deployment mechanisms in ServiceNow. However, a very common — and risky — practice still exists in many projects: adding data records...
Today's guest is Amber Robertson, Senior Manager, Application Services (ServiceNow) at Activision Blizzard. Founded in 2008, Activision Blizzard is a global leader in interactiv...
On February 18th, 2026, during our Platform Analytics Academy, this session covered the strategic value of upgrading, common migration issues (visualization, exports, filtering,...
What if ServiceNow could uncover everything inside your Kubernetes ecosystem — from clusters to container image components — and even generate a downloadable SBOM, all within a ...
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb243996...
If you've ever wondered how to control who can access your APIs and under what conditions, this blog is for you. We'll walk you through REST API Access...
In today’s fast-paced, highly regulated industries like Finance, Pharma, and Healthcare, operational efficiency is not just a goal—it’s a necessity. Enterprises face complex com...
Let’s talk about something that’s been around forever in ServiceNow development — Async vs Before Business Rules. It’s one of those topics that everyone nods at confidently. “Ye...
Preparing for the ServiceNow CSA exam can feel overwhelming if you don’t understand how the exam is actually structured. In this video, I break down the official CSA exam domain...
[](https://davidmac.pro/posts/2026-0...
Learn about the service portfolios and how to use and edit templates in the Enterprise Portfolio Builder in the DPM Workspace. Chapters: 00:28&...
Describes how metrics are used in agentic evaluations to help AI administrators judge whether their agentic workflows and AI agents perform to their standards. servicenow servic...
A full demo of how to mine asset management tables including hardware, software and ITAM with popular use cases and examples from ServiceNow internal guest speaker showing them ...
Hello SNUG Members! We're excited to be hosting the in-person Grand Rapids SNUG Meeting, on March 19th at Acrisure, 70 Ionia Ave SW,...
This is Part 3 of the Accounts payable invoice management workflow. See how to use ServiceNow Accounts Payable Operations in Source-to-pay (S2P) to process an uploaded vendor in...
ServiceNow University Information Blogs — [https://www.servicenow.com/community/creatorcon-blogs/want-to-win-a-trip-to-k26-lift-off-to-knowledge-has-launched/ba-p/3488308](https...
AI is transforming how businesses operate and how early-career talent grows. In this episode, UTG Unlocked, Mark Stockford (GVP, Global Cloud Operations) and Alyssa Ge...
