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Thinking about learning ServiceNow but not sure where to start? This full ServiceNow Course for Beginners walks you step by step through real System Administrator training in a way that is simple, hands-on, and easy to follow. No IT background required. No...
How to use Now Assist and Sourcing and Procurement Operations (SPO) in ServiceNow Source-to-Pay (S2P) to create a procurement request.
Transforming External Audit Logs into ServiceNow Automated Workflows:- A Comprehensive Guide to Converting Multi-System Audit Data into Actionable Playbooks
How to use Accounts Payable Operations in Source-to-Pay Operations (S2P) to submit a new supplier invoice through the supplier workspace. This is the first step in processing th...
Risk and compliance assessments are foundational to enterprise governance — but for the people completing them, they’re often repetitive, time-consuming, and frustrating. Annual...
Explore the capabilities of ServiceNow's mobile applications, Agent Mobile and Now Mobile, and how they can benefit different personas within an organization. We cover the workf...
ServiceNow AI Summit Tokyoでは、ServiceNowのAIプラットフォームにより、人と自律的なAIエージェントが協働しながら業務を遂行する最新のビジネスのかたちを、数々のデモを織り交ぜながらご紹介します。
Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI age...
One platform, one architecture, one model: that summarizes the Now Platform. In this overview, we review the technical aspects of the Now Platform architecture. YouTube timestam...
Field data type selection is not a cosmetic UI decision—it's a strategic architecture choice that determines application scalability, reporting capability, and business autonomy...
In this video, we demonstrate how to use the ServiceNow CMDB Data Manager to automate the CMDB lifecycle, enforcing strict retire, archive, and delete workflows. What You Will L...
Managing GxP (Good Practice) activities is essential for companies in regulated industries such as pharmaceuticals, biotechnology, and medical devices. These activities ensure c...
The questions and answers are designed to prepare you for the CSDM / CMDB Foundation Data Foundations exam by strengthening your understanding of the core data foundation concep...
When Documents Disrupt Every Workflow Every enterprise workflow depends on information locked in documents — and every decision depends on accessing that information qui...
Imagine a world where every repetitive task becomes a background hum, and your focus shifts to the transformative work you love. Welcome to Desktop Actions by ServiceNow - your ...
By partnering with ServiceNow, JTB now has a unified platform for internal operations and an AI-powered customer portal for business travellers that seamlessly blends human expe...
Don't Waste Your Time or Your Tokens The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens at this stage, but it rhymed so nicely) Look,...
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What Exactly Is an Engagement? So you've closed the deal. The contract is signed, the confetti has settled, and now the real work begins — making sure your cu...
Overview of Retail applications for streamlining store operations and communication between retail locations and headquarters. Learn about retail case types, the retail portal, ...
The Now Assist Skill Kit brings together tools and frameworks to allow for custom generative AI skill creation and deployment across the platform, enabling better customer and e...
In this tutorial, we walk through the ServiceNow Report Designer. Learn how to navigate the four pillars of reporting—Data, Type, Configure, and Style. \_\_\_\_\_\_\_\_\_\_\_\_\...
---Please consult security and risk organizations before proceeding with the design below. In an ideal scenario, we don't want retirees to access employee information. The follo...
I’ve seen a couple of community posts related to this, including one today with an approved solution that could easily be adapted. When we first implemented this, our vendor gav...
![2026-02-10_20-58-36.jpg](https://www.servicenow.com/community/image/serverpage/image-id/500809i11FCC8F2A4AEC50A/image-size/large/is-moderation-mode/true?v=v2&px=999 "2026-02-1...
