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There are new field introduced in User [sys\_user] Form. As shown in below image we can see new column has been introduced in ServiceNow.  without osquery is essentially the "light" version of ServiceNow's agent. You’re stripping away the MID Server dependency and ...
Setting up a MID-less Agent Client Collector (ACC) without osquery is essentially the "light" version of ServiceNow's agent. You’re stripping away the MID Server dependency and ...
> Japanese version: > _[AIはなぜ経営成果に繋がらないのか 〜Agentic AI時代のオペレーティングモデル設計〜](https://www.servicenow.com/community/japan-blog/ai%E3%81%AF%E3%81%AA%E3%81%9C%E7%B5%8C%E5%96%B6...
https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FDUkiJ1J89_M%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwa...
In Australia Release Q1 2026, New Columns have been added to Dictionary Table. So, When I started Exploring after my successful upgrade to Australia Instance, I found this. Le...
You probably have been there before. How do we choose between showing a modal to users, and when do we navigate them to a separate, new page? And does it matter at all? Actuall...
Editor’s note: Mat Marquis and Andy Bell have released [_JavaScript for Everyone_](https://piccalil.li/javascript-for-everyone/lessons), an online course offered exclusively at...
If your fulfillment team works primarily from Catalog Tasks (sc\_task), forcing them to open the parent RITM (sc\_req\_item) just to find attachments slows everything do...
The Five-Phase Lifecycle SAM Pro operates as a closed-loop engine. When properly configured, it continuously discovers what's deployed, matches it against what y...
Hi everyone! I ran into a problem that I didn’t see covered anywhere else, so I wanted to share a practical solution that might help others too. In short: When...
Digital services have become the primary delivery mechanism for business value. When they degrade or fail, the consequences extend far beyond the IT organization, measured in lo...
🚀 We're excited to announce the General Availability (GA) of Financial Services Operations (FSO) 🐨 Australia Release Q1'26. 🚀 The Financial Services Ope...
This blog provides an overview into the new features and capabilities from the March 2026 Workplace Service Delivery (WSD) release. Please note this is a summary of the...
What do you create? I build real-world learning ecosystems by organizing the ServiceNow Delhi NCR Meetup, creating one of the fastest-growing local communities in our network....
In-product experience for Agentic Workflows Table of Contents - [The Problem We’re Solving](whatproblemisitsolving?) - [Business Use cases example](whatarethebusinessusec...
What do you create? This year, I'm approaching my 500 th contribution. Most of these are articles on the ServiceNow Community, but they also include Share p...
Introduction AI Gateway is ServiceNow's governance layer for AI agent connections. As enterprises deploy AI agents across platforms — building in AI Agent Studio, Micr...
This is a brand-new prototype artifact, on the medium to hard level of complexity. When I first started dabbling with translations in the platform (over 12 years ag...
Financial Services Operations (FSO) for Insurance: Application Overview Objective This document provides a high-level overview of ServiceNow Financial Ser...
Workspace Lists in UI Builder: Your FAQ Guide to Common Configurations If you manage workspaces in ServiceNow, you have probably run into situations where the out-of-b...
Design isn’t only pixels and patterns. It’s pacing and feelings, too. Some products feel cinematic as they guide us through uncertainty, relief, confidence, and calm without yan...
Most Zero Touch IT programs stop at chat. But the employees who cost you the most are the ones who always call and are still reaching a human. AI Voice Agents extend the same se...
Every AI provider adopted the same protocol in under 6 months. 97M+ SDK downloads. Linux Foundation governance. If you work on ServiceNow and haven't heard of MCP yet...
How to populate a Custom 'Last Logged in User' Field using the JAMF Service Graph Connector This Article describes how to populate a Custom Last Logged in User &...
