It's badge pick up! I should have also mentioned PAC aka Product Advisory Council , alongside everything else - its a PACKED day for everyone at Knowledge ServiceNow I'm about to get started on an AI lab , in the #ServiceNowMVP Summit ... In case you don't like clicking QR codes you see online... this is what it resolves to... a free to download, PDF copy, of the MVP sampler of A Pattern Language for ServiceNow Delivery Projects... https://blog.wrangu.com/hubfs/A%20Pattern%20Language%20for%20ServiceNow%20Delivery%20(MVP%20Sampler).pdf please feel free to share! #ServiceNowMVP #Wrangu #ValuePattern