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The Issue A reference variable within a Multi-Row Variable Set (MRVS) is dependent upon the value of a catalog item variable. Workaround Create another variable in the MRVS. Then, in an onLoad script of the MRVS, populate this other varia...
Unlocking Productivity and Accessibility with Doc-to-Voice Agent Transforming the Way Enterprises Interact with Documents Table of Contents - [Reimagining Document Interac...
What It Takes to Lead a ServiceNow User Group Being a ServiceNow User Group (SNUG) leader is about creating space where practitioners show up to learn, connect, and grow toget...
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AI Control Tower Observability & Monitoring Frequently Asked Questions Quick Navigation Overview — What is AICT Observability? Getting Started — Prerequisites & se...
What the connector is and how it works The Service Graph Connector (SGC) for Armis is a CMDB ingestion tool. Its job is to take the asset inventory Armis has already disc...
Extend ServiceNow Discovery to Any Network Device—Custom or Standard Out-of-the-box discovery works great—until you need to find a device that isn't covered. Maybe it's a vend...
Use Zero Copy Connectors to connect to external data sources and retrieve data to power AI agents and enrich workflows on the ServiceNow AI Platform. In this video we’ll review ...
Beginning September 3, 2026, the 'm' patch becomes the mandatory quarterly patching target for commercial instances, replacing the full patch and folding the latest ServiceNow A...
 What happens when you combine vibe coding...
What happens when you combine vibe coding, Claude, and ServiceNow’s AIUX Framework? In this video, I build a fully playable Awsm themed Pacman-style game on ServiceNow using Vis...
August 11th, 2026 - What's New in ATF: Modern UI Testing and Automated Test Maintenance _Platform Academy | August 11, 2026_ Testing just got a whole lot smarter. &n...
_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _ 