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Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting i...
Project Workbench support changes from the Australia release If you have been running projects in Project Workbench (classic experience) for some time, you are already familia...
Web browsers ship new features all the time, but what fun is it if we can’t build silly and fun things with them? In this article, let’s go over a few demos that I’ve made by u...
Recently, while debugging an Agentic Workflow, we ran into an issue where the workflow was not appearing in the Now Assist panel. The development team mentioned that they were a...
Strategic portfolio management apps help organizations align initiatives with business goals. The SPM Suite includes tools for strategy creation, work planning, and execution. I...
Want to know if your AI assistants are actually being used—and delivering value? In this breakdown, we explore the Assistant Analytics Adoption & Engagement dashboard and the ke...
Full resolution PDF download link below Property & casualty insurers navigate decades of operational complexity, including fragmented policy admin systems, manual claim...
Boards of directors face increasing pressure to understand how well their organizations manage risks and controls. Without clear visibility into control effectiveness, risk tren...
Introduction This article describes how to migrate UI Actions from the Classic Experience to the Next Experience for Demand Management. The migration approach mirrors the Proj...
Australia release season is here, and we're not doing it like we used to. If you've been around the Community for a minute, you know TechNow, our trusty single-session ...
Knowledge 2026: What It Means for Your Hiring Plans ServiceNow’s Knowledge conference takes place 5-8 May in Las Vegas. If you’re trying to hire ServiceNow professionals, here...
Knowledge 2026: The Sessions That Will Actually Change Your Career ServiceNow’s Knowledge conference is 8 weeks away. While thousands will attend for product updates and certi...
The [z-index](https://css-tricks.com/almanac/properties/z/z-index/) property is one of the most important tools any UI developer has at their disposal, as it allows you to contr...
 Three stories...
Ten years ago, persuasive design was a relatively new frontier in the field of UX. In a 2015 Smashing article, I was among those who [showed a way](https://www.smashingmagazine....
Struggling to determine if your AI assistants are genuinely providing value or just sitting idle? The Usage page turns your deployment from a mysterious black box into a data-dr...
Overview The Send for Signature button is a key action in the Contract Management Pro (CM Pro) workflow. It initiates the signature process for a contract ...
Work within enterprises doesn’t happen only at desks anymore. It happens on the shop floor, in the warehouse, at the job site, and between back-to-back meetings. And for the peo...
_ implementation. This article expands on foundational concepts introduced in ...
 Introduct...
This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations...
