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On February 3, 2026, the Platform Academy, hosted by Sharon Barnes and featuring Paty Montesinos, delivered a focused session on monitoring and managing Now Assist usage in ServiceNow Subscription Management. If you’re responsible for maximizing your organi...
As manufacturers expand their operations and reach, the need to effectively manage their dealer networks becomes a priority. [Dealer management in manufacturing](https://www.eme...
As this is a recurring discussion it is a good topic to explain via different use cases. A Dynamic CI Group is a logical grouping of Configuration Items (CIs) that can be ...
Risk and compliance assessments are foundational to enterprise governance — but for the people completing them, they’re often repetitive, time-consuming, and frustrating. Annual...
📢 Upcoming Update: Enhanced Tax Experience in APO (Zurich Release) We’re excited to introduce several improvements to the tax experience in Accounts Payable Operations (APO) as...
Field data type selection is not a cosmetic UI decision—it's a strategic architecture choice that determines application scalability, reporting capability, and business autonomy...
You have an element with a configurable background color, and you’d like to calculate whether the foreground text should be light or dark. Seems easy enough, especially knowing ...
In this video, we demonstrate how to use the ServiceNow CMDB Data Manager to automate the CMDB lifecycle, enforcing strict retire, archive, and delete workflows. What You Will L...
In the [first part of this series](https://www.smashingmagazine.com/2026/01/beyond-generative-rise-agentic-ai-user-centric-design/), we established the fundamental shift from ge...
FoundrySmart was designed to be a purpose-built digital solution intended to bring structure and visibility to the operations at the melting bay of a foundry. [SAP FoundrySmart]...
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In this tutorial, we walk through the ServiceNow Report Designer. Learn how to navigate the four pillars of reporting—Data, Type, Configure, and Style. \_\_\_\_\_\_\_\_\_\_\_\_\...
---Please consult security and risk organizations before proceeding with the design below. In an ideal scenario, we don't want retirees to access employee information. The follo...
HR service delivery defines how employees experience HR every day. In a nutshell, it’s the way your organization delivers HR services, information, and support to employees acr...
Introducing Project Insights Generation Now available in ServiceNow Strategic Portfolio Management. This AI-powered capability analyzes your projects across all dimens...
ServiceNow Sales Kickoff 2026: Key Takeaways for the Year Ahead ServiceNow’s annual Sales Kickoff (SKO) took place from 20-22 January in Las Vegas, bringing together the compa...
Hello Everyone, 🚀 Make Your Catalog Items Smart 🤖 Auto Fill Reference Values | Exclude Script Include Usage! 💡 I’ve created a quick video walkthrough of...
Hola Community, ServiceNow and Figma recently collaborated with each other and things got interesting. I was recently reading about their vi...
Process image for new tasks Agentic Workflow Overview: This ServiceNow’s out-of-the-box Agentic Workflow streamlines task processing and iss...
> Japanese version: > _[デジタル・ヴァンガードCIOは何を実践しているのか 〜デジタル変革で価値創出を持続させるための構造要件〜](https://www.servicenow.com/community/japan-blog/%E3%83%87%E3%82%B8%E3%82%BF%E3%83%AB-%E3%83%B4%E3...
ServiceNow has evolved from a process-driven, no/low/pro code rapid development workflow platform into an AI-powered intelligent ecosystem that transforms how enterprises manage...
Why Database Security Matters The single most important feature that your custom scoped app must have, is data security. There is no other capability that is more imp...
Overview: With the ingestion of many different assets from many different scanners, we may run across the situation where we have items in the “unmanaged” ci class tables of U...
[Speaking of charts](https://css-tricks.com/css-bar-charts-using-modern-functions/)… When was the last time you had to use a pie chart? If you are one of those people who have t...
Today's guest is Alan Paris, Global Head Financial Services Risk & Compliance Enterprise Architecture, Field CTO, Customer Success Executive at ServiceNow. Alan is a global lead...
