News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
You activated the Change Management plugin. You confirmed the activation completed but the Change Model field still isn't showing up on the Change Request form. What's actually going on is that plugin activation is only part of the setup. Four other setting...
Your IRE reclassification properties are probably more permissive than you think. Here are five things every admin should check before the next discovery run.
Managing Now Assist and AI Agents on ServiceNow has meant juggling multiple admin pages, plugin records, and config screens. Now, Assist Center changes that by bringing everythi...
Pattern Normalization Rules are the SAM admin's tool for catching the discovery models the content service library hasn't mapped yet — custom in-house apps, niche third-party so...
![usem_update_set_banner_v3.svg](https://www.servicenow.com/community/image/serverpage/image-id/517677i14468A3C971C0A46/image-size/large?v=v2&px=999 "usem\_update\_set\_banner\_...
Learn how to use SIR Integration Builder to create security tool integrations with LLM-powered code generation. This getting started guide demonstrates how to integrate third-pa...
Getting Started with AI Agents: Governing AI Across Your Platform Here's a pattern we see emerge in nearly every enterprise AI conversation: teams are deploying AI fas...
Getting Started with AI Agents: Why Context Is Everything Here's a pattern that shows up quietly across enterprise AI deployments: teams invest in AI, get it connected...
What is MCP Server Console? MCP Server Console is ServiceNow's purpose-built control plane for publishing, governing, and observing AI agent connections. It gives any s...
Sprint planning should be about strategy — not busywork. Yet agile teams spend significant time doing the same thing every cycle: manually breaking down user stories into indivi...
This article is relevant for [Australia](https://sn-nerd.com/tag/australia/), [Yokohama](https://sn-nerd.com/tag/yokohama/), [Zurich](https://sn-nerd.com/tag/zurich/) ServiceNo...
Localization Workspace、Now Assist、AI Search、Virtual Agent など主要製品における Australia リリース（GA: 2026年5月5日）の多言語・ローカライゼーション機能の新機能と変更点をもとに解説します。 新機能と変更点 1. Localization W...
Now Assist Center Intro Table of Contents - [Natural Language Configuration](naturallanguageconfiguration) - [Instance-Aware Calls to Action (CTA)](instance-awarerecommendat...
Now Assist Center Hub Welcome! Now Assist Center: One Place to Manage AI on Your Instance If you've spent time configuring Now Assist, you know the drill: multiple consoles...
Nextgen Database Performance - Speed and Scale As enterprise workloads grow in complexity and scale, ServiceNow is making a strategic shift in its data layer with the introduc...
AI agents can now help fully automate both license assignment and license removal for Microsoft 365 software, creating a true end-to-end, near zero-touch flow — from request to ...
💭 "How do I add AI capabilities to ServiceNow without building from scratch?" 💭 "My agents need help writing faster, but I don’t want to disrupt their workflow." If you are al...
💭 "How do I add AI capabilities to ServiceNow without building from scratch?" 💭 "My agents need help writing faster, but I don’t want to disrupt their workflow." If you are al...
App Repo, Scoped Applications, and Update Sets — When to Use Each and How They Interact Platform Academy Session | Architects • Platform Admins Dealin...
You don't have to be a designer to prototype smarter on ServiceNow. At K26, we ran a hands-on lab that taught admins and builders a four-step workflow for prototyping Workspace ...
AI agents can now help fully automate both license assignment and license removal for Microsoft 365 software, creating a true end-to-end, near zero-touch flow — from request to ...
Introduction In both the Source-to-Pay (S2P) Workspace and the Finance Operations Workspace, Agents can create new cases directly from the different case Lists by click...
Scoped Applications vs. Update Sets — When to Use Each and How They Interact Platform Academy Session | Architects • Platform Admins Dealing with miss...
Your flows are a mess. Tangled if-else branches, hardcoded logic scattered across workflows, and a developer bottleneck every time a business rule changes. Sound familiar? In th...
JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fit...
