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Journey designer | Getting started

ServiceNow Documentation · Jul 07, 2026 · video

Demonstrates how to get started with Journey designer. This video covers: 00:00 Intro 00:49 Lifecycle events 01:22 Journey accelerator 02:00 Create journey and define permissions 02:36 Deliver journey to employees #servicenow #servicenowdemo #journeydesigner #lifecycleevents #journeyaccelerator Role required: sn_jny_admin or admin as noted in video. This video was recorded in the Utah release. For more information on Journey designer, see: ServiceNow product documentation: Journey designer: https://www.servicenow.com/docs/r/employee-service-management/journey-designer/jny-dsgnr-landing-page.html ServiceNow Training and Certification: http://www.servicenow.com/services/tr... ServiceNow Community: https://community.servicenow.com/comm... ServiceNow TechBytes Podcast: https://www.servicenow.com/community/... For general information about ServiceNow, visit: http://www.servicenow.com/

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