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When I was preparing for the CSA exam, I spent hours searching for good practice questions. Most were behind paywalls or outdated.
So I built my own — and made it free for everyone.
What's inclu...
Free CSA Practice Quiz — 300+ Questions (All Blueprint Domains)
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9 Lakh+ Points Reached in ServiceNow Community
Stories by Prashant Kumar LearnIT on Medium
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Nextgen Database Performance - Speed and Scale
As enterprise workloads grow in complexity and scale, ServiceNow is making a strategic shift in its data layer with the introduction of RaptorDB Pro...
ServiceNow RaptorDB: Transforming Database Performance on the Now Platform
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Your ERP system knows everything. It just can't do anything about it.
Every warning sign was there before the machine failed. Every data point existed before the shipment went to the wrong addres...
From Five Years of Patience to Five Weeks to Go-Live: The ERP Story Nobody Told You
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var recSYSID = '1ba630c0c301c3105c97bdac050131a5';
var table = 'x\_cls\_clear\_skye\_i\_group\_operations';
getVarsSimple(recSYSID,table);
getVarsComplex(recSYSID,table);
function getVars...
ServcieNow Getting Record Producers - Simple v Comples
ServiceNow Blog
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Most companies are still emailing each other about problems their ERP spotted three days ago.
There's a better way, and it doesn't require ripping out your systems or betting the business...
From Manual to Autonomous: The Journey Nobody Should Have to Make Alone
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Overview
When accessing the On-Call Notification Preferences section inside the Security Incident Response (SIR) Workspace, users may encounter two related issues:
1. The "Edit" button does not ...
On-Call Notification Preferences: Edit button not open popup and link returns 404
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[ERP Content Packs](https://www.servicenow.com/community/zero-copy-connector-for-erp/breaking-the-waiting-game-how-to-fast-track-erp-use-cases/ba-p/3439115) are the fastest way to get started with ...
Building custom models in Zero Copy Connector for ERP
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We're updating the Platform Analytics enablement toolkit
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AI agents can now help fully automate both license assignment and license removal for Microsoft 365 software, creating a true end-to-end, near zero-touch flow — from request to reclamation — withou...
M365 automated License assignment and removal using AI Agents on ServiceNow SAM Pro
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Explains the OOTB "Assist spike usage alert" mechanism in Now Assist AI Agents (sn\_aia v6.0+)
— covering the Scheduled Job, detection algorithm, event flow, and email notification.
AIA - Assist Spike Usage Alert: OOTB Detection Mechanism (Now Assist AI Agents v6.0+)
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Your MCP server is live and the demo worked perfectly. Here's why it fails in production — and the five tests that prevent it.
Your MCP Server is Live — Now Make It Actually Work
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💭 "How do I add AI capabilities to ServiceNow without building from scratch?"
💭 "My agents need help writing faster, but I don’t want to disrupt their workflow."
If you are already using Now Assi...
✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow
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💭 "How do I add AI capabilities to ServiceNow without building from scratch?"
💭 "My agents need help writing faster, but I don’t want to disrupt their workflow."
If you are already using Now Assi...
✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow
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We're excited to be hosting the in-person St. Louis SNUG Meeting, on June 11th at NISA Investment Advisors HQ!
We continue to refine the agenda as we get closer to the event dat...
Register Today: 2026 STL SNUG
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ServiceNow Japan合同会社では、このたびServiceNow コミュニティおよびユーザー会（SNUG）主催「Community Day 2026」を開催します。
2026年6月12日開催! Community Day のご案内
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Every portfolio team knows the problem: demands flood in from across the business, each one a mix of scattered fields, attachments, and inconsistent descriptions. Before anyone can prioritize, they...
From Noise to Clarity: AI Demand Summarization for SPM - new with the Australia and Q1 2026 release
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Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room...
Share Your Resource Management Challenges
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App Repo, Scoped Applications, and Update Sets — When to Use Each and How They Interact
Platform Academy Session | Architects • Platform Admins
Dealing with missing artif...
Platform Academy - June 2, 2026 - App Repo, Scoped Applications, and Update Sets
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This post covers a two-part framework developed for the ServiceNow Community Speaker Studio program, where Community speakers developed their talk before presenting at Knowledge 2026. We've include...
You Know More Than You Think: A Framework for Delivering a Talk That Sticks
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Hello SNUG members!
We are looking for a customer to lead or co-lead our Iowa SNUG.
SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow p...
Need new SNUG Leader
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Welc...
Platform Analytics - Platform Analytics experience "Helpful Links"
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