AIA - Assist Spike Usage Alert: OOTB Detection Mechanism (Now Assist AI Agents v6.0+)
New article articles in ServiceNow Community
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May 20, 2026
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article
Explains the OOTB "Assist spike usage alert" mechanism in Now Assist AI Agents (sn_aia v6.0+)
— covering the Scheduled Job, detection algorithm, event flow, and email notification.
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https://www.servicenow.com/community/developer-articles/aia-assist-spike-usage-alert-ootb-detection-mechanism-now-assist/ta-p/3538762