ServiceNow News
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Pattern Normalization Rules are the SAM admin's tool for catching the discovery models the content service library hasn't mapped yet — custom in-house apps, niche third-party software, and any publ...
Video
Fix "Match Not Found" in ServiceNow SAM with Pattern Normalization Rules
ServiceNow Community
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3 months
As...
Migrating USEM Configurations Between Instances
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3 months
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You've built a ReleaseOps pipeline and want to run an Instance Scan against freshly committed update sets in TEST as a quality gate. You wire it up, point it at TEST, feed it the sys\_id...
Update Set sys_ids: What Actually Happens When You Move Them Between Instances
New article articles in ServiceNow Community
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3 months
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Learn how to use SIR Integration Builder to create security tool integrations with LLM-powered code generation. This getting started guide demonstrates how to integrate third-party security tools, ...
Video
Security Incident Response Integration Builder
ServiceNow Documentation
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3 months
ServiceNow get a list of item\_option\_new sysids based on question\_answer sysids from records
var endUserContainerSYSID = 'b902aa3ac3058b505c97bdac05013142';
var endUserReqSYSID = '2...
ServiceNow get a list of item_option_new sysids based on question_answer sysids from records
ServiceNow Blog
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3 months
www.cloudminus89.com
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Governance, risk, and compliance (GRC) remain critical pillars for enterprises aiming to maintain operational integrity and meet regulatory demands. Yet, many organizations struggle to balance thes...
Unlocking ROI with AI in Governance Risk and Compliance for Enterprises
REDE Consulting
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3 months
www.rede-consulting.com
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Getting Started with AI Agents: Governing AI Across Your Platform
Here's a pattern we see emerge in nearly every enterprise AI conversation: teams are deploying AI fast — and the tools th...
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Governing AI Usage Around Your ServiceNow Platform
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3 months
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Getting Started with AI Agents: Why Context Is Everything
Here's a pattern that shows up quietly across enterprise AI deployments: teams invest in AI, get it connected, and then notice so...
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Why AI Output Quality Depends on ServiceNow Context
New article articles in ServiceNow Community
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3 months
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Beyond requesting an ACR, what should buyers know about a vendor's accessibility before signing?
Accessibility questions for vendors
New article articles in ServiceNow Community
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3 months
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What is MCP Server Console?
MCP Server Console is ServiceNow's purpose-built control plane for publishing, governing, and observing AI agent connections. It gives any standards-compliant M...
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What's New in MCP Server Console: From Skills to Full Platform Action
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3 months
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What's new in MCP Server Console v1.4? In this AI Academy session, we walk through three new tool types now available to any authenticated MCP client: Knowledge Graph for relationship traversal, Su...
Video
AI Academy - Configure and Solve - What's new in MCP Server Console v1.4 (May 2026)
ServiceNow Community
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3 months
AT
![ChatGPT Image May 27, 2026, 01_28_27 AM.png](https://www.servicenow.com/community/image/serverpage/image-id/517464iBA57B0066FA09FC7/image-size/large?v=v2&px=999 "ChatGPT Image May 27, 2026, 01\_2...
How to Avoid Script Steps in ServiceNow Flow Designer Using Transform Functions
New article articles in ServiceNow Community
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3 months
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See a demo of the amazing impact of AI in ServiceNow Smart Assessment Engine (SAE), a tool that allows assessors to build assessment templates to evaluate risks, enforce policy compliance, and auto...
Video
What's New in Smart Assessment Engine: AI Response Assist
ServiceNow Community
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3 months
ServiceNow Security Operations（SecOps）をテーマに、西日本の製造業を中心とした7社が集まり、セキュリティ運用の課題と最新動向について活発なディスカッションが行われました。
西日本 Security座談会 開催レポート 〜 西日本企業 7社が語るセキュリティ運用のリアル 〜
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3 months
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Most engineers working on ServiceNow SPM can tell you what "Actual Cost" means. Far fewer can tell you where it comes from, why it can be zero with approved timesheets, or why demand actuals have n...
SPM/ Project workspace financial calculations and rollup flows
New article articles in ServiceNow Community
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3 months
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