ServiceNow News
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Sometimes designers have silly ideas that eventually grow on you. That happened to me with this concept where I had to build columns of items moving in opposite directions when a user scrolls the p...
Using Scroll-Driven Animations for Opposing Scroll Directions
CSS-Tricks
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2 months
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Workforce Optimization documentation just got easier to find – here's where everything moved!
Ever found yourself switching between two separate documentation sets just to complete one wor...
WFO product docs now under CSM
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2 months
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Managing budgets from the bottom up at the project level breaks down once your ServiceNow PPM footprint scales. Discover how to layer the Investment Funding module on top of standard PPM to build a...
Demystifying ServiceNow SPM Investment Funding: A Three Tier Governance Approach
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2 months
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Workforce Optimization documentation just got easier to find – here's where everything moved!
Ever found yourself switching between two separate documentation sets just to complete one wor...
WFO to CSM migration
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2 months
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プラットフォーム分科会の中間報告（6/12 Community Day）の内容を共有します。生成AI時代のPF管理を「守りと攻め」で議論中。一緒に活動するメンバーも募集しています。
Discover how bottom-level cost plans, CapEx/OpEx allocations, and monetary benefits seamlessly roll up to portfolio targets in ServiceNow SPM.
Demystifying ServiceNow SPM Financials: Bottom-Level Budget Approvals & Portfolio Rollups
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2 months
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Bonjour à toutes et à tous,
Je voulais vous remercier chaleureusement pour votre participation au 17th SNUG. Ce fut un réel plaisir de partager cette journée avec vous, d’échanger autour d...
Merci pour votre participation au 17th SNUG – Prochain rendez-vous & enquête ServiceNow Deloitte
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2 months
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Scanning Inactive Records and Base System Records
New article articles in ServiceNow Community
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2 months
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Are you struggling with slow queries or degraded performance in ServiceNow due to massive amounts of historical data? Discover how ServiceNow Archive Tables provide a critical architectural solutio...
Custom Table Deep Dive: Archive Tables
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2 months
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Are your knowledge base articles suffering from inconsistent formatting or missing critical steps? Discover how Knowledge Article Templates (KATs) provide a standardised architectural blueprint, en...
Custom Table Deep Dive: Knowledge Article Templates
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2 months
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Struggling to model complex relationships in ServiceNow? Many-to-Many (M2M) Tables are essential data structures designed to accurately link records between multiple existing tables, allowing you t...
Custom Table Deep Dive: Many to Many (M2M)
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2 months
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You may have heard about the Priority or Assignment _lookup tables_ used in _Incident Management_, but did you know that you can create your own Data Lookup Matcher Tables as well? To learn how and...
Custom Table Deep Dive: Data Lookup Matcher
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2 months
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Are you navigating the complexities of ServiceNow data architecture? Dive into _Import Set_ tables and learn how these tables function by extending _Import Set Row [sys\_import\_set\_row]_ and...
Custom Table Deep Dive: Import Set Row
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2 months
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In this foundational article on ServiceNow Data Architecture, I'll summarise the most common reasons for using custom tables along with the various types available. If you haven't heard of the _Cus...
Custom Tables: Where and when to build
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2 months
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Enterprise Architecture June 2026 - Australia Release
📌 Please check out the Delta Deck attached to this post for the release overview
Value Evolution - June 2026
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ServiceNow Employee Slate Is Here — And It's Not What You Think
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3 months
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Employee Slate just dropped at Knowledge 2026, and it's not just a facelift — it's a completely new codebase built for the AI era. In this episode, Sujan Dutta sits down with Dipti Sharma, Staff Pr...
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Hands-on with Employee Slate: ServiceNow's Brand New AI-First Employee Experience
ServiceNow Dev Program
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3 months
Inefficient handovers create knowledge gaps that slow down addressing critical security incidents. When critical context gets lost between shifts, incidents stall, investigation work gets duplicate...
Process Mining in Minutes - Minute 12 - Security Operations: Shift Handover
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3 months
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We've updated the Platform Analytics Known Issues Reference — here's what changed
Transparency matters when you're planning a migration. This bi-weekly refresh adds six new issues to help you ant...
Interactive Known Issues Companion - Platform Analytics
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3 months
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Inefficient handovers create knowledge gaps that slow down addressing critical security incidents. When critical context gets lost between shifts, incidents stall, investigation work gets duplicate...
Video
Process Mining in Minutes - Security Operations - Shift Handover
ServiceNow Community
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3 months
For decades, enterprises have split their data into two worlds—one for running the business, one for understanding it. See how RaptorDB Pro closes that gap, bringing operations and analytics toget...
Transform your data strategy with RaptorDB Pro
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3 months
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