ServiceNow News
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ServiceNow’s generative AI strategy isn’t just about massive language models anymore. Let's break down the architectural differences between Now LLM and Now SLM, and explore when—and how—to impleme...
Demystifying GenAI in ServiceNow: Now LLM, Now SLM, and Bringing Your Own Custom Models
Cezary Basta – Dev Blog
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2 months
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AI is changing...
Start Building. Stay Governed. Scale with AEMC Freemium
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2 months
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Japan 日本 SNUGの皆様、こんにちは！
2026年度ユーザー会分科会CMDB/CSDMチームの三澤です。本分科会では、CMDB/CSDMに関する実務経験や事例を共有し、メンバー同士でフィードバックを通じて理解を深め、業務におけるCMDB/CSDMの効果的な活用法やベストプラクティスを追求しています。
ServiceNow® Industrial Connected Workforce helps organizations to digitize and standardize daily work by providing a single pane of glass for frontline workers. It brings guided task exec...
What's New in Australia Release for Industrial Connected Workforce
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2 months
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ServiceNow® Industrial Connected Workforce helps organizations to digitize and standardize daily work by providing a single pane of glass for frontline workers. It brings guided task exec...
What's New in Australia Release for Industrial Connected Workforce
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2 months
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ServiceNow® Operational Technology Management helps organizations maintain asset visibility, security, and uptime to keep production running and stay out of trouble. It automate...
What's New in Australia Release for Operational Technology Management
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2 months
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ServiceNow® Operational Technology Management helps organizations maintain asset visibility, security, and uptime to keep production running and stay out of trouble. It automate...
What's New in Australia Release for Operational Technology Management
New article articles in ServiceNow Community
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2 months
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Join us next week as Gavin Lowe shares insights on navigating career growth, identifying your strengths, and finding the path that’s right for you.
Webinar Reminder: From Generalist to Specialist with Gavin Lowe
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2 months
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Getting Started
Welcome to ServiceNow® EmployeeWorks
EmployeeWorks is the enterprise AI front door. It gives every employee one place to find answers and get work done, across every ...
Getting started with ServiceNow EmployeeWorks
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2 months
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Getting Started
Welcome to ServiceNow® EmployeeWorks
EmployeeWorks is the enterprise AI front door. It gives every employee one place to find answers and get work done, across every ...
Getting started with ServiceNow EmployeeWorks
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2 months
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Learn why CMDB readiness is not optional for a successful VR deployment. This episode explains the five CMDB attributes VR depends on, how to assess your current CMDB health, and the recommended ph...
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Vulnerability Response - Episode 6 - QuickStart Implementation Series
ServiceNow Community
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2 months
This episode covers operational and technical readiness assessments, the store applications required for VR and scanner integrations, and the credential layers needed to connect ServiceNow with you...
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Vulnerability Response - Episode 5 - QuickStart Implementation Series
ServiceNow Community
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2 months
Follow the full lifecycle of a vulnerability in ServiceNow VR. This episode walks through the end-to-end workflow and data flow, from scanner payload retrieval and data transforms through triage, g...
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Vulnerability Response - Episode 4 - QuickStart Implementation Series
ServiceNow Community
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2 months
Dive into the core architecture of ServiceNow Vulnerability Response. This episode walks through the key components, including scanner data sources and third-party integrations, the tables that pow...
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Vulnerability Response - Episode 3 - QuickStart Implementation Series
ServiceNow Community
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2 months
Understand the foundation of ServiceNow Vulnerability Response. This episode covers why traditional vulnerability management is failing security teams today, how VR ingests and prioritizes data, ho...
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Vulnerability Response - Episode 2 - QuickStart Implementation Series
ServiceNow Community
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2 months
Get oriented with the ServiceNow Vulnerability Response QuickStart Implementation Series. This episode introduces the full series, what to expect, and how it's structured for admins, security pract...
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Vulnerability Response - Episode 1 - QuickStart Implementation Series
ServiceNow Community
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2 months
CSS functions, the alpha() function, Grid Lanes, some things about <dialog> that you might not know, CSS Wordle, and more — this is What’s !important right now.
CSS functions, expertly explained
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What’s !important #13: @function, alpha(), CSS Wordle, and More
CSS-Tricks
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2 months
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When I was preparing for my ServiceNow certification, I noticed:
- Official practice tests are limited
- Most resources just throw questions without explaining _why_
- There was no fre...
I built a free ServiceNow exam prep tool. Here's why
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2 months
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Guide on How to ServiceNow Kubernetes / OpenShift Discovery
Simple Steps for the Kubernetes discovery
Step 1 : On MidServer capabilities add the following capability...
How to ServiceNow Kubernetes / OpenShift Discovery
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2 months
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Context / Business Challenge
Every enterprise has them: legacy HTML forms scattered across intranets, portals, and SharePoint pages, manually maintained, disconnected from workflows, and far from...
Watch AI Turn A Simple Form Into a Complete Business Application
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2 months
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Instance Scan data model (Australia)
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2 months
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Disputes are one of the most regulated and operationally complex processes in financial services. This article gives implementers, partners, and operations teams a practical starting point: what di...
Getting Started with FSO Disputes
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2 months
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Without Card Data Security, raw payment card numbers from Visa VROL and Mastercard MCOM responses are stored directly in the ServiceNow instance. This article covers how the tokenization proxy work...
Disputes Card Data Security and PCI Compliance
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2 months
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