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Disputes Card Data Security and PCI Compliance

New article articles in ServiceNow Community · Jun 15, 2026 · article

Without Card Data Security, raw payment card numbers from Visa VROL and Mastercard MCOM responses are stored directly in the ServiceNow instance. This article covers how the tokenization proxy works, the three key use cases it enables for dispute agents, and the prerequisite steps before installation.

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https://www.servicenow.com/community/fso-articles/disputes-card-data-security-and-pci-compliance/ta-p/3558742