ServiceNow News
53079 items
On July 22 we will be hosting another Platform Academy and this time it will be another Ask the Expert session. These sessions are usually super engaging, fun and full of questions and answers. Her...
Platform Analytics Academy - July 22, 2026 - Ask the Experts
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Build Agent is now in ServiceNow Studio — and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that actually look lik...
Video
Build Agent just landed in ServiceNow Studio
ServiceNow Dev Program
·
about 2 months
Objective
Turn every customer interaction into opportunity to build loyalty, improve efficiency, and drive growth with AI powered service experiences that connect front, middle and back ...
Agentic Contact Center for Banking: Overview
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Shows how organizations can use Enterprise-Wide Deployment (EWD) data partitioning capabilities for Strategic Portfolio Management tables to separate and control record visibility across department...
Video
SPM Enterprise-Wide Deployment | Overview
ServiceNow Documentation
·
about 2 months
Cloud spending is a major concern for many regulated enterprises. These organizations must balance strict compliance requirements with the need to control costs. REDE offers a solution that combine...
Maximizing Cloud Efficiency: How REDE Uses AI and ServiceNow for FinOps in Regulated Enterprises
REDE Consulting
·
about 2 months
www.rede-consulting.com
cache
Build Agent can now fetch and read public web pages, search the web for what it does not already know, and generate playbooks from a BPMN blueprint, plus new metadata types and cleaner update set m...
What's New in Now Assist for Creator: Australia GA Release (July 2026 Store Release)
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
The Zero Copy Connector for ERP reads it live and writes back to e.g. SAP, straight from Flow Designer, remote tables, scripted APIs, and AI Agents. No need for middleware, no copy to keep in sync.
Real-time SAP, SuccessFactors and Workday data inside your Agents and workflows
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d e...
Video
ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
ServiceNow Community
·
about 2 months
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d e...
Video
ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
ServiceNow Insights
·
about 2 months
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
Pre-World Forum 26 ServiceNow User Group Meetup
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
Pre-World Forum 26 ServiceNow User Group Meetup
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
I definitely replied. Did you check your spam folder? #tech #scrum #pm #developer
ServiceNow Dev Program
·
about 2 months
Safety doesn't happen behind a desk. In this Platform Academy session, see how organizations can empower employees, inspectors, and safety teams with mobile-first Health & Safety experiences on Ser...
🦺 Bringing Health & Safety to the Frontline with ServiceNow Mobile
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
See how Build Agent uses MCP connectivity to connect ServiceNow with third-party design platforms and tools like Figma, turning structured design metadata into a functional application experience.
Video
ServiceNow Build Agent with Figma MCP Integration
ServiceNow Community
·
about 2 months
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d e...
Video
ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
ServiceNow Documentation
·
about 2 months
Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and poor user experience...
Now Assist Virtual Agent – Modify topic
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Custom Now Assist skills are powerful—but only if users can access them where they work. This guide walks you through embedding a custom skill directly into a form (using the Requested Item form as...
Now Assist Skill Kit – Add any skill to any table
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Extend your custom Now Assist skills to the portal so users get AI-powered guidance directly while submitting catalog requests—without leaving the form.
This is an ...
Now Assist Skill Kit – Custom Skill on Portal Catalog Item with MRVS
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th.
[Registration is now open! ](https://servicenow.zoom.us/webinar/register/WN_JUlVm7B4...
Announcing Third Thursdays presented by First Fridays!
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Technical Consultant Aaron Shaw explains how to utilize server-side data within a ServiceNow UI Builder workspace page. Since UI Builder client scripts lack access to traditional GlideAjax calls, d...
Video
UI Builder Data Resources | ServiceNow Demo
GlideFast Consulting
·
about 2 months
ServiceNow Community - Platform Administration | Verified against official KB articles and community documentation
A user messages you: _"I keep getting logged out as soon as I log in. Eve...
User reactivated. SSO configured. Still getting logged out. Here's the full picture.
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
How AI Experiences vs. Traditional Workspace Experiences #servicenow
ServiceNow Dev Program
·
about 2 months
Session Recap: What's New for Authentication in Australia
Overview
Authentication continues to evolve across the ServiceNow platform, and this Platform Academy session highlights ...
Video
What's New for Authentication in Australia
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Everyone's racing to make everything agentic. I don't think that's the point. v4 of the Digital Product VSM Architecture Map shows where agentic reasoning earns its place, where deterministic workf...
Version 4: Digital Product Value Stream Management Architecture Map
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache
Hello Asset Management Community,
We're excited to announce a new format for the ServiceNow Asset Management confidential roadmap series, entitled Asset Management Quarterly!
Serv...
Introducing ServiceNow Asset Management Quarterly: a dynamic view into what's new & what's next
New article articles in ServiceNow Community
·
about 2 months
www.servicenow.com
cache