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I'm kicking off a full series on MCP servers and how to connect third-party AI assistants like Claude to ServiceNow using the platform's native MCP capabilities. Here's the roadmap for everything I...
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MCP Servers on ServiceNow: What This Series Covers
ServiceNow Dev Program
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2 days
Time to build for real. In this first build video I get the instance ready: installing the Model Context Protocol Server plugin, verifying it actually works, and creating a scoped app to hold every...
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Install the ServiceNow MCP Server Plugin on Your ServiceNow Instance
ServiceNow Dev Program
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2 days
A short video series plus a full written walkthrough for building an MCP server on ServiceNow with the MCP Server Console, then connecting Claude to it. Plugin to OAuth to tools to a live test agai...
Building an MCP Server on ServiceNow and Connecting Claude to It
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2 days
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Welcome to Process Mining in Minutes , a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how ...
Process Mining in Minutes — Minute 21: AI Control Tower: AI Asset Onboarding Risk Assessment
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2 days
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When migrating dashboards and reports from development to production in a ServiceNow scoped application with Application Administration enabled (true), the dashboards may become inaccessible to end...
Security Incident Dashboard and Reports Inaccessible — ACL Inheritance Configuration
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2 days
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When a release train is getting ready to ship, every deployment request carries deployment request tasks tied to a specific playbook stage and runbook activity. This clip showcases how those tasks ...
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How ReleaseOps Maps Runbook Tasks to Deployment Stages | Developer Passport Highlight
ServiceNow Dev Program
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2 days
Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how P...
Video
Process Mining in Minutes : AI Control Tower - AI Asset Onboarding Risk Assessment
ServiceNow Community
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2 days
サブインスタンスで設定 → 本番でもう一度同じ作業。。。その繰り返しを終わらせます。Australiaリリースの「セットアップハブ」、ServiceNow Storeから無償提供。
ServiceNow ITOM AIOps
「セットアップ・ハブ」で、ITOM AIOpsの導入を加速します
New article articles in ServiceNow Community
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2 days
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[Zero Copy Connectors for SQL Fundamentals](https://learning.servicenow.com/lxp/en/workflow-data-fabric/zero-copy-connectors-for-sql-fundamentals?id=learning_course_prev&course_id=9a5ec906977a03d8...
Zero Copy Connectors for SQL Fundamentals - training - NEW on ServiceNow University
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2 days
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In today’s fast-paced and highly regulated industries, seamless systems integration is not just a luxury—it is a necessity. Enterprises in finance, pharmaceuticals, and healthcare face complex oper...
Efficient Systems Integration with ServiceNow Integration Services
REDE Consulting
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3 days
www.rede-consulting.com
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Most ServiceNow organisations are good at measuring delivery. They track releases completed, stories delivered, projects implemented, and business outcomes achieved. These metrics help demonstrate ...
Why Platform Teams Should Measure Complexity, Not Just Delivery
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3 days
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As architects become more senior, it is natural for their responsibilities to shift away from hands-on development. They spend more time on strategy, governance, stakeholder engagement, and solutio...
Why Every ServiceNow Architect Should Periodically Return to Development
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3 days
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One of the interesting aspects of architecture is that success often goes unnoticed.
When architecture is working well, users rarely think about it. Integrations function reliably, upgrade...
Why Architecture Success Is Often Invisible
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3 days
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Architects are often introduced after a project has already been sold, funded, and approved. By that stage, major assumptions may already have been made regarding scope, complexity, timelines, and ...
Why Architects Should Be Involved Earlier in Sales Cycles
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3 days
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Enterprise Service Management is often introduced as an extension of ServiceNow capabilities beyond IT. HR, finance, facilities, legal, and other functions begin adopting common service delivery pr...
Why Enterprise Service Management Is More About Culture Than Technology
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3 days
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When organisations discuss data quality, the conversation often centres around validation rules, mandatory fields, workflows, and governance controls. While these mechanisms are important, they rar...
Why Data Ownership Matters More Than Data Quality Rules
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3 days
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Most ServiceNow roadmaps focus on growth. Organisations plan new capabilities, new modules, new automations, and new user experiences. Roadmaps are typically filled with initiatives designed to inc...
Why Every ServiceNow Roadmap Needs a Decommissioning Plan
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3 days
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Architecture reviews often focus heavily on technical risks. Teams discuss performance, integrations, security vulnerabilities, scalability concerns, and upgrade impacts. While these are important ...
The Difference Between Architectural Risk and Technical Risk
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3 days
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Reusability is frequently promoted as a best practice in architecture. The logic seems obvious: build something once and use it many times. In theory, this reduces effort, improves consistency, and...
Why Reusability Is Often Overestimated in Enterprise Platforms
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3 days
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Governance often has a poor reputation within transformation programmes. Delivery teams frequently view governance as a collection of meetings, approval checkpoints, and documentation requirements ...
Why Platform Governance Should Enable Delivery, Not Slow It Down
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3 days
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