ServiceNow News
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From AI Assistance to AI Action: How Now Assist and Agentic AI Are Creating Autonomous IT Operations
GlideFast Blog
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about 1 month
blog.glidefast.com
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Every AI-powered business starts with the same question: is your data actually ready for the trip? In this video, we take your data maturity journey on the road, mapping the five stops that get you...
The Road-Trippers Guide to Data Maturity
New article articles in ServiceNow Community
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about 1 month
www.servicenow.com
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It's summer, and everyone is paddling out. AI agents, copilots, and autonomous workflows are everywhere. Every week brings another breakthrough, model, or reason to jump in. If you work with data, ...
Bad data? You're going to wipeout.
New article articles in ServiceNow Community
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about 1 month
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_ This article is brought to you by the letters A and I ... _
- How do we model AI in CSDM?
- What is an AI Asset?
- Where to I put my Agents?
Hot off the press... here is a summary overv...
AI and AICT in CSDM 5.0 Formal Guidance from ServiceNow
New article articles in ServiceNow Community
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about 1 month
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Attention Enterprise Architects and Platform Owners: The ServiceNow SecOps data model has been completely overhauled.
Following the major packaging restructuring in April 2026, the era of ...
Technical Blueprint The April 2026 ServiceNow SecOps Licensing Architecture and Tier Alignment Guide
New article articles in ServiceNow Community
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about 1 month
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Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the ag...
Video
ServiceNow Process Intelligence | Don't Automate the Chaos
ServiceNow Community
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about 1 month
Most organizations deploying AI agents can’t answer a basic question: is it actually working? Not whether the ag...
Video
ServiceNow Process Intelligence | Don't Automate the Chaos
ServiceNow Insights
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about 1 month
Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fictional GlideRewards...
Video
Autonomous CSM In Action: 4 Personas, One GlideAirways Demo Story powered by ServiceNow Otto
ServiceNow Community
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about 1 month
Can AI go from a chat message to a fully closed, autonomous complex case, with zero human touch and full explainability at every step? Watch it happen. Follow George Lewis, a fictional GlideRewards...
Video
Autonomous CSM In Action: 4 Personas, One GlideAirways Demo Story powered by ServiceNow Otto
ServiceNow Community
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about 1 month
![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "AI Learning Days Logo...
Welcome to the AI Learning Days Community!
New article articles in ServiceNow Community
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about 1 month
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![AI Learning Days Logo (1) 2.png](https://www.servicenow.com/community/image/serverpage/image-id/524060iC443427F8730C081/image-dimensions/274x78/is-moderation-mode/true?v=v2 "AI Learning Days Logo...
Welcome to the AI Learning Days Community!
New article articles in ServiceNow Community
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about 1 month
www.servicenow.com
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Loading VS Code directly from file explorer folders #vscode #claude
ServiceNow Dev Program
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about 1 month
ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows...
The End of NowLLM : Closing an In-House Era
New article articles in ServiceNow Community
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about 1 month
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This video was recorded in the Australia release. For more information about Create an incident profile, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/security-management...
Video
Create an Incident profile in Microsoft Defender Integration
ServiceNow Documentation
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about 1 month
Summary
In the Security Exposure Management (Exposure Assessment) workspace, custom columns added to the Exposure Assessment list (Assess by CVE) are lost when you sort by any column. This articl...
Custom columns reset after sorting in Security Exposure Management – Exposure Assessment
New article articles in ServiceNow Community
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about 1 month
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In this webinar, learn from ServiceNow risk experts how new capabilities can in Business Continuity Management (BCM) and Operational Resilience (Ops Res) can improve your ability to clearly identif...
Video
What's New in Business Continuity Mgmt. and Operational Resilience Webinar Q2 26
ServiceNow Community
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about 1 month
Overview
When configuring a Microsoft Defender incident profile in Security Incident Response (SIR) to ingest incidents into the platform, the profile exposes a Pull Closed Incidents option. This...
How to Pull Only Specific Closed Defender Incidents into ServiceNow SIR
New article articles in ServiceNow Community
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about 1 month
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New classes and updates to existing classes to better facilitate automated populated by third-party Kafka providers.
Updates to Kafka CMDB Data Model
New article articles in ServiceNow Community
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about 1 month
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How do you pull context from external systems into your ServiceNow app development? What can MCP servers do for your development workflow? Sridhar Ravichandran is building an app with us live to an...
Video
Live Coding with Friends - MCP Servers in Build Agent
ServiceNow Dev Program
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about 1 month
In this demo, you will see how to enable analysis using a proven statistical methodology within ServiceNow Operational Resilience. By analyzing losses over a period, including their frequency and s...
Video
What's New in Operational Resilience in Q2 26: Scenario Modeling
ServiceNow Community
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about 1 month
About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session dat...
SAM Office Hours Q&A June 2026 | AMS/EMEA Session
New article articles in ServiceNow Community
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about 1 month
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