ServiceNow News
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AI is everywhere these days, and ServiceNow is no exception. With Now Assist , the platform brings generative AI into everyday workflows to help users write content, summarize records, generate cod...
Think Before You Prompt: Assists vs Tokens in ServiceNow
New article articles in ServiceNow Community
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29 days
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The next ServiceNow Community Meetups are confirmed.
Join us on 17 September 2026 in Warsaw at SIX Group and on 22 October 2026 in Kraków at Amer Sports.
We are finalizing the main presen...
Save the dates: ServiceNow Meetups in Warsaw (17.09.2026) and Kraków (22.10.2026)
New article articles in ServiceNow Community
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29 days
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Is UI Builder still worth learning, or should developers double down on prompt-based AI? Key Takeaways: • Prompt-based tools are essential for the future. • UI Builder is widely used, but true expe...
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Will Prompt-Based AI Agents Replace Workspaces? | Developer Passport Highlight
ServiceNow Dev Program
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30 days
Have you ever received a sys\_id and been asked to investigate a record, but had no idea which table it belonged to?
One of the most common troubleshooting scenarios in ServiceNow is receiving a s...
Find an Unknown Record Table, Name/Number Using only Sys ID
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30 days
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Across the EU, universities and employers face a shared challenge in different contexts—varying languages, labour markets, and expectations of graduate readiness. The core question remains: how do ...
Designing Graduate Talent for an AI-Driven Europe
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30 days
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Data science teams build promising models constantly. Far fewer of them ever make it into production where they can create real value.
ML Models Stuck in the Lab — Operationalizing AI at Scale with Databricks MLOps
REDE Consulting
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30 days
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Voice AI sounds simple until you try to deploy it at scale — across airports, accents, languages, and thousands of employees at once. In this episode of ServiceNow Insights, host Bobby Brill s...
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Teaching a Computer to Speak | Voice AI in the Real World
ServiceNow Community
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30 days
Voice AI sounds simple until you try to deploy it at scale — across airports, accents, languages, and thousands of employees at once.
In this episode of ServiceNow Insights, host Bobby Bri...
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Teaching a Computer to Speak | Voice AI in the Real World
ServiceNow Insights
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30 days
IRM 連載 第3回
Integrated Risk Management ・ Audit Management ・ Now Assist
ServiceNow IRMではじめる監査DX（第3回） AIは監査人の最強のパートナーになる
監査業務を「読む・書く・分析する・判断する」に分解すると、AIが効く場所が見えてくる ― Now Assi...
ServiceNow IRMではじめる監査DX（第3回） AIは監査人の最強のパートナーになる
New article articles in ServiceNow Community
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about 1 month
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The modern workplace demands meaningful coordination more than ever. Employees need visibility into when their team is actually in the office, they need to find spaces suited for their work, and th...
The New Employee Experience: Workplace Service Delivery & Moveworks
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about 1 month
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AI agents are moving fast, but success isn't about building them, it's about building the right ones responsibly. A practitioner framework covering the four critical phases: Discover, Design, Test ...
From Hype to Production: A Practical Guide for Responsible AI Agent Deployment
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about 1 month
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AI is changing the way work is done, so it's important to keep your skills updated. This session covers how ServiceNow certifications are adapting with performance-based assessments that reflect re...
AI-Ready Credentials: Staying Ahead in a Changing World
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about 1 month
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1) ServiceNow Ecosystem + Job Demand = ServiceNow Talent
2) India has world's largest talent pool ; $500B - India's AI economy value by 2030
3) 10M+ AI-enabled jobs projected by 2023
AI for All: India's Blueprint for AI-Ready Talent
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about 1 month
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Risk is a constant in every enterprise, especially in highly regulated industries like finance, pharmaceuticals, and healthcare. Managing these risks effectively is not just about avoiding losses; ...
Comprehensive Guide to Enterprise Risk Management Solutions
REDE Consulting
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about 1 month
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Learn the Australia release highlights across Strategic Portfolio Management, Enterprise Architecture, and Collaborative Work Management. This session will showcase key innovations, including: SPM ...
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SPM Academy: Whats New in Australia for SPM, EA & CWM
ServiceNow Community
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about 1 month
Everyone's talking about AI outcomes, but what does it _actually_ take to get there? Before you can measure ROI, you have to reach go-live, and that journey is harder than most organizations e...
The Road to Go-Live: The Human Side of AI Adoption
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about 1 month
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IT teams manage risk through tickets and change records. Risk teams manage it through registers and controls. Rarely do the two connect.
IT Risk and Business Risk Speak Different Languages — Bridging ITSM and GRC into One Risk-Aware Service Model
REDE Consulting
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about 1 month
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Preparation for 2026 SNUG meeting
Call for AI Hackathon Use Cases
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about 1 month
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HAM Lifecycle Implementation Program - Video 1 of 3. Every hardware model in your CMDB needs lifecycle data - GA, End of Sale, End of Support, End of Life. In this episode, we normalize the estate,...
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Hardware Asset Lifecycle, Part 1: Build Your Coverage Baseline (Crawl Stage)
ServiceNow Community
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about 1 month
HAM Lifecycle Implementation Program - Video 2 of 3. Now that we know where the gaps are, let's close them. This episode covers Calculated Lifecycle Templates, GA date proxies for models the manufa...
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Hardware Asset Lifecycle, Part 2: Close the Gaps with Templates (Walk Stage)
ServiceNow Community
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about 1 month
HAM Lifecycle Implementation Program - Video 3 of 3. Coverage isn't a one-time project. In the final episode of this series, we set up custom lifecycle records for negotiated support terms, wire li...
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: Hardware Asset Lifecycle, Part 3: Make It Stick - Custom Records & Quarterly Cadence (Run Stage)
ServiceNow Community
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about 1 month
Knowledge articles aren't just text. Ours had SharePoint links, intranet portals, Viva Engage pages, external docs — all embedded as raw <a href> tags in the article HTML. When we built the agent, ...
Handling Embedded Hyperlinks in ServiceNow Knowledge Articles with a Custom AI Agent
New article articles in ServiceNow Community
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about 1 month
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