ServiceNow News
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Build Agent now automatically creates checkpoints backed by update sets while you build so you can see exactly what changed at each step, roll back if needed, and work in a way that fits traditiona...
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Auto Checkpoints + Update Sets | Developer Passport Highlight
ServiceNow Dev Program
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26 days
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In today’s complex regulatory environment, managing risk is not just a necessity but a strategic imperative. Enterprises operating in highly regulated sectors such as Finance, Pharma, and Healthcar...
Understanding Compliance Risk Insights for Effective Risk Mitigation
REDE Consulting
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27 days
www.rede-consulting.com
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EmployeeWorks and Now Assist aren't the same thing. They're complementary. EmployeeWorks is the employee-facing front door. It's what your team sees. It understands what they need, routes the reque...
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EmployeeWorks vs Now Assist: What's the Difference?
ServiceNow Dev Program
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27 days
New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Health Log Analytics for ITOM Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
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27 days
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In today’s fast-paced, highly regulated industries such as Finance, Pharma, and Healthcare, operational efficiency and compliance are non-negotiable. Enterprises face mounting pressure to streamlin...
ServiceNow Optimization Services: Unlocking Enterprise Potential
REDE Consulting
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28 days
www.rede-consulting.com
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It's not a rebrand. It's an architecture shift. Otto is the experience layer that brings together Now Assist, Moveworks, and multimodal AI on a completely new foundation. All sits on the sense-deci...
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What Is ServiceNow Otto? The Unified AI Layer Explained
ServiceNow Dev Program
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28 days
Use AI-Powered Goal Insights in Strategic Portfolio Management Learn how Strategic Portfolio Management (SPM) Goal Insights brings AI-powered visibility to goal management. Watch as the AI-powered ...
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Use AI-Powered Goal Insights in Strategic Portfolio Management
ServiceNow Community
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28 days
Explore the complete Strategic Portfolio Management (SPM) workflow designed to transform how organizations govern their IT portfolio. From defining strategic goals and understanding your applicatio...
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Get Started with SPM: Goals, Prioritization, and Execution
ServiceNow Community
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29 days
Manage Projects End-to-End with SPM Project Workspace Discover how Strategic Portfolio Management (SPM) Project Workspace unifies project managers, resource managers, and team members. See how proj...
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Manage Projects End-to-End with SPM Project Workspace
ServiceNow Community
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29 days
In today’s fast-paced, highly regulated industries such as Finance, Pharma, and Healthcare, operational efficiency and compliance are non-negotiable. Enterprises face mounting pressure to streamlin...
ServiceNow Optimization Services: Unlocking Enterprise Potential
REDE Consulting
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29 days
www.rede-consulting.com
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Case Insights in Customer Service Management brings case context, customer context, trending topics, agentic triggers and critical account alerts together in one card on the case record page. This ...
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Case Insights in CSM: Case, Customer, Special Handling Notes Summarizations & Ask AI agentic trigger
ServiceNow Community
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29 days
Tag whoever estimates like this #scrum #tech #developer #programming #work
ServiceNow Dev Program
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29 days
This post walks through every tool Hardware Asset Management (HAM) gives you to fill in missing hardware lifecycle dates: the end-of-sale, end-of-support, and end-of-life dates that flag when an as...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 4 of 6): HAM
New article articles in ServiceNow Community
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29 days
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This post covers the practical side of running a lifecycle coverage program. You'll learn where coverage gets measured — the Software Lifecycle Report in Software Asset Management (SAM) and Hardwar...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 5 of 6): Run a Program
New article articles in ServiceNow Community
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29 days
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This post documents how for years IT asset management has chased accuracy (the exact right date), but the real bottleneck today is coverage: having a usable, explainable lifecycle signal for every ...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 6 of 6): Conclusion
New article articles in ServiceNow Community
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29 days
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The [previous blog post](https://www.servicenow.com/community/sam-blog/it-asset-management-lifecycle-accuracy-and-coverage-an-overview/ba-p/3577038) made the case that coverage, not accuracy, is th...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 2 of 6): Reporting
New article articles in ServiceNow Community
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29 days
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This post makes the case that lifecycle coverage, not accuracy, is the real constraint on most asset management programs. It covers why the coverage gap exists, the Software Asset Management (SAM) ...
IT Asset Management Lifecycle Accuracy and Coverage: An Overview (part 1 of 6)
New article articles in ServiceNow Community
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29 days
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This post is a tour of every tool Software Asset Management (SAM) gives you to fill in missing software lifecycle dates: the end-of-support, end-of-extended-support, and end-of-life dates that tell...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 3 of 6): SAM
New article articles in ServiceNow Community
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29 days
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The ServiceNow-SDK skill is published to guide your AI powered development from Claude Code, Codex, Windsurf and more. It includes an "explain" feature to give actionable details to the agent...
Make sure that ServiceNow-SDK Skill is Being Used
New article articles in ServiceNow Community
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29 days
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