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What Is ServiceNow Otto? The Unified AI Layer Explained

ServiceNow Dev Program · Jul 25, 2026 · video

It's not a rebrand. It's an architecture shift. Otto is the experience layer that brings together Now Assist, Moveworks, and multimodal AI on a completely new foundation. All sits on the sense-decide-act-secure stack. One platform. One experience. One AI that actually understands your business. Otto isn't just smarter. It's built different.

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https://www.youtube.com/shorts/3cDWaKoCDTg