ServiceNow News
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Whether you're enabling AI for the first time or looking to go deeper, our new Getting Started guide has you covered. From understanding the right AI approach for your use case, to plugin prerequis...
Getting Started with Now Assist for Financial Services Operations (FSO)
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6 months
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_December 2025 | Core Business Suite_
If you've been waiting for a reason to get excited about your employee service experience, the CBS December 2025 release has you covered. December's u...
What's New in CBS: The December 2025 Release Is Here 🎉
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6 months
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If you've recently upgraded to the Zurich release, you might have already bumped into something unexpected: script fields suddenly becoming read-only, even for admins.
The reason? ServiceNow intro...
The “snc_required_script_writer_permission” Role in Zurich: A Quiet but Important Change
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6 months
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In this special UK edition of GlideChat, meet a couple of members of the GlideFast UK team to hear about their roles and what it's like working at GlideFast. Nicki Tones (Senior Business Process Co...
Video
GlideChat Ep. 92: Meet the GlideFast UK Team
GlideFast Consulting
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6 months
Good UX research is at the root of great products. It takes the guesswork out of our designs and helps us solve problems before they grow. One of the best ways to make our research effective is to ...
Now Shipping: Accessible UX Research, A New Smashing Book By Michele Williams
Articles on Smashing Magazine — For Web Designers And Developers
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6 months
smashingmagazine.com
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Logged into your ServiceNow PDI… and not sure what to do first? This one simple exercise will show you how the entire platform actually works. In this video, we walk through one simple, hands-on ac...
Video
The First Thing to Do in Your ServiceNow PDI (How the Platform Really Works)
knewget
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6 months
Dinesh Kumar Raghu MVP 2026 - My Community Power
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6 months
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Risk identification has always been one of the most time-intensive tasks in GRC. The Risk Suggestion AI Agent changes that — it automatically surfaces potential risks for any entity by combining yo...
Inside the Risk Suggestion AI Agent: How GRC Identifies Risks Automatically Using AI
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6 months
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Separate issues into admin, hardware & code. Why adding the application CI into your CSDM model even without ServiceMapping can make sense.
WIIMLT - The application CI
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6 months
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Objective
Understand the value of Banking Service Management with Financial Services Operations and how the FSO data model helps banks clearly identify who they serve (customers, households, bank...
Getting Started with Banking Service Management in Financial Services Operations
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6 months
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Objective
This article serves as the central resource hub for FSO implementation partners, consultants, and practitioners. Whether you are onboarding to the FSO platform for the first time, deepe...
FSO Learning and Enablement Resources
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6 months
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Join ReleaseOps Product Manager Jon Lind and Workflow Product Manager Lisa Holenstein for an interactive Platform Academy session that bridges the gap between automated deployments and human oversi...
Video
Platform Academy: Building Approval Workflows into your ReleaseOps Pipeline with Playbooks
ServiceNow Community
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6 months
JL
A little bit about Paul Morris, MVP 2026.
Paul Morris MVP 2026: My Community Power
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6 months
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There is a bug that disallows using a cross-scope Playbook in a different scope other than ReleaseOps. This shows you how to fix it.
BUG: Cross-Scope ReleaseOps Playbooks
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6 months
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Learn how to maintain PCI DSS compliance during dispute intake by using ServiceNow's MID Server to orchestrate PAN retrieval from core banking systems and tokenization through a third-party provide...
Leverage MID Server to Retrieve and Tokenize PAN
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6 months
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Hello ServiceNow community,
We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars.
Each session will cover planned prod...
April 2026 Asset Management Confidential Product Roadmap Webinars
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6 months
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Hello ServiceNow community,
We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars.
Each session will cover planned prod...
April 2026 Asset Management Confidential Product Roadmap Webinars
New article articles in ServiceNow Community
·
6 months
www.servicenow.com
cache
Hello ServiceNow community,
We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars.
Each session will cover planned prod...
April 2026 Asset Management Confidential Product Roadmap Webinars
New article articles in ServiceNow Community
·
6 months
www.servicenow.com
cache
Hello ServiceNow community,
We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars.
Each session will cover planned prod...
April 2026 Asset Management Confidential Product Roadmap Webinars
New article articles in ServiceNow Community
·
6 months
www.servicenow.com
cache
A short overview of what it means to be a 6x MVP from 2025 EMEA CMA: Philip Swann - Head of Technical Consulting @ Wrangu
Philip Swann MVP 2026: My Community Power
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6 months
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Uncoordinated integrations lead to chaos. In this article, we break down the key takeaways from our conversation with Mark Castoe on how Digital Integration Management in ServiceNow Enterprise Arch...
Mastering Digital Integration Management in ServiceNow Enterprise Architecture
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6 months
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Join us on April 29th, 2026 , for an Academy session — Unlock Intraday Analytics with Data Snapshots.
Traditional analytics often rely on historical data, leaving teams reactive rather th...
Platform Analytics Academy - April 29th, 2026 - Unlock Intraday Analytics with Data Snapshots
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6 months
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This article walks through the setup for ServiceNow External Agents where the external agent (A2A client) invokes a ServiceNow AI agent (A2A server) over Google A2A protocol in an asynchronous comm...
Asynchronous External Agents over Google A2A - ServiceNow as Secondary Agent
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6 months
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