Logged into your ServiceNow PDI… and not sure what to do first? This one simple exercise will show you how the entire platform actually works. In this video, we walk through one simple, hands-on action that explains how the ServiceNow platform actually works under the hood. You’ll create a small custom table, add a couple of records, and see how lists and forms are simply different ways of viewing the same data. This is the foundation of everything in ServiceNow. • How to create a custom table • Understanding tables, records, and fields • Adding string and true/false fields • Creating records • Using list and form views • The mental model that makes ServiceNow click ► Chapters 0:00 – What We're Going to Do 0:59 – Creating the Database Table 2:31 – Adding the Fields 4:40 – Adding Records to the Table 6:16 – Review and Wrap-up ► Get the Study Guide + Course • Download the ServiceNow Fundamentals CSA Study Companion (free): https://knewget.com/csa-ebook/ • Want a structured path with step-by-step lessons and demos? Join the CSA Masterclass & Prep Hub: https://knewget.com/csa-masterclass-prep-hub/