ServiceNow News
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Are you working with data and application integrations in your current role?
Whether you configure integrations, connections to systems, manage APIs and credentials, build workflows...
Calling All WFD Professionals to Share your Expertise with ServiceNow!!
New article articles in ServiceNow Community
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5 months
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If you can’t see your IT environment, you can’t manage it. This session explores how a service-aware CMDB enables greater visibility into infrastructure and mission-critical digital services. Atten...
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Building a Service Aware Foundation: CMDB & Operational Excellence
ServiceNow Community
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5 months
Stop treating AI governance like a compliance checkbox handed down from the boardroom. Kierra Dotson joins Juan and Tim to argue that the chasm between ambitious AI strategy and messy technical rea...
Video
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
ServiceNow Community
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5 months
What is this update?
ServiceNow's third-party model provider integrations now support new model versions from Microsoft Azure OpenAI and Anthropic Claude via AWS, released March 12, 2026. ...
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New versions of ServiceNow-integrated third-party models available
New article articles in ServiceNow Community
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5 months
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Stop treating AI governance like a compliance checkbox handed down from the boardroom. Kierra Dotson joins Juan and Tim to argue that the chasm between ambitious AI strategy and messy technical rea...
Podcast
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
ServiceNow Podcasts
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5 months
Stop treating AI governance like a compliance checkbox handed down from the boardroom. Kierra Dotson joins Juan and Tim to argue that the chasm between ambitious AI strategy and messy technical rea...
Video
AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
ServiceNow Community
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5 months
This is the takeaway episode with Kierra Dotson where she argues that the chasm between ambitious AI strategy and messy technical reality exists precisely because we've made governance someone else...
Video
TAKEAWAY - AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
ServiceNow Community
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5 months
This is the takeaway episode with Kierra Dotson where she argues that the chasm between ambitious AI strategy and messy technical reality exists precisely because we've made governance someone else...
Podcast
TAKEAWAY - AI Governance Is Everyone's Problem (And That's Actually Good News) with Kierra Dotson
ServiceNow Podcasts
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5 months
Hello Atlanta SNUG Members!
We are excited to be planning the next Atlanta SNUG and are looking for customers who want to host, present or be a part of the planning community this year! Yo...
2026 Atlanta SNUG: Call for Speakers, Hosts, and Sponsor
New article articles in ServiceNow Community
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5 months
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AI is the New UI… But Is Anyone Getting Value?
Big summer. New roles. Same obsession with transformation.
In this episode, Pete and Kat compare notes on what happens when you step into new ...
Podcast
New Roles, Same Mission: Value, AI, and the Year of the Reckoning
ServiceNow Podcasts
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5 months
Ultimate List Flexibility: Transform Scripts in the List Controller
What You Will Learn
By the end of this post, you will be able to:
1. Understand what the List Controller Trans...
Ultimate List Flexibility: Transform Scripts in the List Controller
New article articles in ServiceNow Community
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5 months
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ATF test cases are not recommended to be built in Production and the best practice approach is to have it build and execute in the Non-Production instances. Production should only receive _al...
Why ATF Should Not Be Built in Production?
New article articles in ServiceNow Community
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5 months
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Learn step-by-step how to activate Enterprise Architecture (EA) in ServiceNow. The installation process depends on the license(Standard /Pro) you have, and this video walks you through both options...
Video
How to activate Enterprise Architecture (EA) in ServiceNow
ServiceNow Community
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5 months
Learn how to measure and troubleshoot agentic AI workflows. Replay the webinar.
Agentic AI is only as valuable as it is reliable. To build a production-ready environment, ensure your AI ag...
Learn how to measure and troubleshoot agentic AI workflows. Replay the webinar.
New article articles in ServiceNow Community
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5 months
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In this video, Michelle and Rich walk you through the latest AI innovation across ServiceNow HAM Pro and SAM Pro, including: SAM AI Agent — watch how AI autonomously handles software request and re...
Video
Uncorking ITAM Excellence (UIE) with AI in ServiceNow HAM Pro & SAM Pro
ServiceNow Community
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5 months
Overview
This article explains how to configure the “New Case” option in the Chrome tab (New Tab menu) in CSM Configurable Workspace so that it opens the Case Type Selector instead of dir...
Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace
New article articles in ServiceNow Community
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5 months
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- April: Knowledge Management: Why and How- Special Guests from Univ North FL + SN Updates for Australia on Knowledge Management!
- May: Transforming Knowledge Management on Platform (Customer Stor...
Future First Friday’s [April - July 2026]
New article articles in ServiceNow Community
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5 months
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🎓 New Learning Unlocked! 🚀
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportun...
Retail Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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[.png) ](https://blog.glidefast.com/how-servicenow-is-transformin...
How ServiceNow Is Transforming the Modern Airport: Turning Strategy into Reality
GlideFast Blog
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5 months
blog.glidefast.com
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Thank you for joining us on March 18th, 2026, at 12:00 PM ET for the latest installment of our What's New in Australia Academy series — this session spotlighted Platform Analytics & User Experience...
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What's New in Australia "PA/UXA" - March 18th, 2026 - Platform Analytics Academy
ServiceNow Community
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5 months
Security, risk, and resilience are no longer separate concerns within organizations. They are converging fields that demand seamless collaboration between Security Operations (SecOps), Governance, ...
Fostering Resilience: How REDE Bridges SecOps, GRC, and Business for Enhanced Security and Risk Management Collaboration
REDE Consulting
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5 months
www.rede-consulting.com
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Go live with agentic AI workflows! Check out this webinar for a hands-on demo.
ServiceNow's agentic workflows leverage powerful automation capabilities that help administrators streamline ...
Go live with agentic AI workflows! Check out this webinar for a hands-on demo.
New article articles in ServiceNow Community
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5 months
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Agentic AI for Hiring Experiences: Overview
This article presents an overview of agentic AI workflow capabilities available within Hiring Experiences applications in ServiceNow HR Service...
Agentic AI for Hiring Experiences: Overview
New article articles in ServiceNow Community
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5 months
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