ServiceNow News
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Hello Atlanta SNUG Members!
We are excited to be planning the next Atlanta SNUG and are looking for customers who want to host, present or be a part of the planning community this year! Yo...
2026 Atlanta SNUG: Call for Speakers, Hosts, and Sponsor
New article articles in ServiceNow Community
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5 months
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AI is the New UI… But Is Anyone Getting Value?
Big summer. New roles. Same obsession with transformation.
In this episode, Pete and Kat compare notes on what happens when you step into new ...
Podcast
New Roles, Same Mission: Value, AI, and the Year of the Reckoning
ServiceNow Podcasts
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5 months
Ultimate List Flexibility: Transform Scripts in the List Controller
What You Will Learn
By the end of this post, you will be able to:
1. Understand what the List Controller Trans...
Ultimate List Flexibility: Transform Scripts in the List Controller
New article articles in ServiceNow Community
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5 months
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ATF test cases are not recommended to be built in Production and the best practice approach is to have it build and execute in the Non-Production instances. Production should only receive _al...
Why ATF Should Not Be Built in Production?
New article articles in ServiceNow Community
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5 months
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Learn step-by-step how to activate Enterprise Architecture (EA) in ServiceNow. The installation process depends on the license(Standard /Pro) you have, and this video walks you through both options...
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How to activate Enterprise Architecture (EA) in ServiceNow
ServiceNow Community
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5 months
Learn how to measure and troubleshoot agentic AI workflows. Replay the webinar.
Agentic AI is only as valuable as it is reliable. To build a production-ready environment, ensure your AI ag...
Learn how to measure and troubleshoot agentic AI workflows. Replay the webinar.
New article articles in ServiceNow Community
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5 months
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In this video, Michelle and Rich walk you through the latest AI innovation across ServiceNow HAM Pro and SAM Pro, including: SAM AI Agent — watch how AI autonomously handles software request and re...
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Uncorking ITAM Excellence (UIE) with AI in ServiceNow HAM Pro & SAM Pro
ServiceNow Community
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5 months
Overview
This article explains how to configure the “New Case” option in the Chrome tab (New Tab menu) in CSM Configurable Workspace so that it opens the Case Type Selector instead of dir...
Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace
New article articles in ServiceNow Community
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5 months
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- April: Knowledge Management: Why and How- Special Guests from Univ North FL + SN Updates for Australia on Knowledge Management!
- May: Transforming Knowledge Management on Platform (Customer Stor...
Future First Friday’s [April - July 2026]
New article articles in ServiceNow Community
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5 months
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🎓 New Learning Unlocked! 🚀
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportun...
Retail Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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[.png) ](https://blog.glidefast.com/how-servicenow-is-transformin...
How ServiceNow Is Transforming the Modern Airport: Turning Strategy into Reality
GlideFast Blog
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5 months
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Thank you for joining us on March 18th, 2026, at 12:00 PM ET for the latest installment of our What's New in Australia Academy series — this session spotlighted Platform Analytics & User Experience...
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What's New in Australia "PA/UXA" - March 18th, 2026 - Platform Analytics Academy
ServiceNow Community
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5 months
Security, risk, and resilience are no longer separate concerns within organizations. They are converging fields that demand seamless collaboration between Security Operations (SecOps), Governance, ...
Fostering Resilience: How REDE Bridges SecOps, GRC, and Business for Enhanced Security and Risk Management Collaboration
REDE Consulting
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5 months
www.rede-consulting.com
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Go live with agentic AI workflows! Check out this webinar for a hands-on demo.
ServiceNow's agentic workflows leverage powerful automation capabilities that help administrators streamline ...
Go live with agentic AI workflows! Check out this webinar for a hands-on demo.
New article articles in ServiceNow Community
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Agentic AI for Hiring Experiences: Overview
This article presents an overview of agentic AI workflow capabilities available within Hiring Experiences applications in ServiceNow HR Service...
Agentic AI for Hiring Experiences: Overview
New article articles in ServiceNow Community
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_Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix._
&n...
Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
New article articles in ServiceNow Community
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5 months
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_Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix._
&n...
Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
New article articles in ServiceNow Community
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5 months
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_Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB / ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix._
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Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
New article articles in ServiceNow Community
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5 months
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_Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix._
&n...
Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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_Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix._
&n...
Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
New article articles in ServiceNow Community
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5 months
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In the early days of the web, the search bar was a luxury, added to a site once it became “too big” to navigate by clicking. We treated it like an index at the back of a book: a literal, alphabetic...
The Site-Search Paradox: Why The Big Box Always Wins
Articles on Smashing Magazine — For Web Designers And Developers
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5 months
smashingmagazine.com
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Problem - You have a "Select Group" field and a "Select User" field. e.g If a user picks "HR Support," they shouldn't have to scroll through 5,000 IT technicians to find the right person. Leaving f...
How to Filter Users Based on Group Selection Using Reference Qualifiers
New article articles in ServiceNow Community
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5 months
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If you've ever been in a room with an Enterprise Architect and had to explain ServiceNow SAM Pro from scratch this one's for you.
One question comes up more than almost any other, u...
SAM Pro - A Capability Map for Design Workshops (Zurich + Australia)
New article articles in ServiceNow Community
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5 months
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If you've ever tried to explain ServiceNow HAM Pro to a project manager who thinks "asset management" means a spreadsheet in SharePoint this one's for you.
One question comes up more than ...
HAM Pro - A Capability Map for Design Workshops (Zurich + Australia)
New article articles in ServiceNow Community
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5 months
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