ServiceNow News
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\This is meant to be a supplement for the [Agentic Workflow End to End Setup Guide](https://www.servicenow.com/community/now-assist-articles/agentic-workflows-end-to-end-setup-guide/ta-p/3489031). ...
Activating self-service AI Agents for a great employee experience
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Next Experience All Menu Editing is a simplified configuration interface within the Next Experience that enables you to create and manage application menus, navigation modules, and page layouts dir...
Platform Academy - Next Experience all menu editing
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Curious about UI Builder? Join us for an interactive session where experts answer your questions.
Platform Academy: UI Builder Ask the Experts: Your Top Questions, Answered
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Learn how cross‑workspace interoperability empowers teams to build once and reuse everywhere. In this session, we’ll explore how shared pages eliminate duplication, reduce maintenance overhead, and...
Unlocking Efficiency: Cross‑Workspace Interoperability in the Now Platform
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If you have worked with ServiceNow long enough, you have probably heard this at least once:
💬 “Can this work a bit more like Excel?”
And honestly, it’s a fair ask. Excel is intuitive, fle...
🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms
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SecOps Resource Library: Playbooks[](https:/...
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SecOps Resource Library: Playbooks
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When organizations transition from legacy systems to ServiceNow, one of the most important responsibilities of a consultant or developer is to deeply understand the platform’s Out-of-the-Box (OOB) ...
Why Understanding OOB in ServiceNow Is Critical for Successful Implementations.
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Learn all about AI Response Assist, an AI-enabled feature of the Smart Assessement Engine. AI Response is a smart, context-aware AI feature that helps assessment responders complete assessments fas...
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What's New in Smart Assessment Engine: AI Response Assist (Mar 2026 update)
ServiceNow Community
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5 months
In some Playbook implementations, it may be necessary to remove or hide the “Skip” button from Playbook activities to enforce process compliance or avoid premature activity completion.
This articl...
How to Remove the “Skip” Button from Playbook Activities Using Declarative Actions
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From MITRE ATT&CK + D3FEND integration to AI-powered connector building — here are the highlights of what’s new in Security Incident Response (SIR) this quarter. Check out the release notes for mor...
Key Features Released in Q1 2026 for Security Incident Response (SIR)
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March Implementation Office Hours for Change Management and documents for reference
Modern Change Management - Implementation Office Hours - Best Practices & Challenges
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April Fools’ Day pranks on the web imply that we’re not trying to fool each other every day in web design anyway. Indeed, one of my [favorite comments](https://css-tricks.com/scrollytelling-on-ster...
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Front-End Fools: Top 10 April Fools’ UI Pranks of All Time
CSS-Tricks
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In this session, we explore two powerful Automated Test Framework capabilities that transform how teams validate quality on ServiceNow: ATF Code Coverage and the ATF Troubleshooting Agent. Code Cov...
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ServiceNow Exchange: Platform Academy: Agentic ATF
ServiceNow Community
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5 months
We often see design principles as rigid guidelines that dictate design decisions. But actually, they are an incredible tool to rally the team around a shared purpose and document the values and bel...
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A Practical Guide To Design Principles
smashingmagazine.com
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We keep unboxing Moveworks in ServiceNow, and make some assumptions along the way.
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ServiceNow Adventures With Anders - Unboxing Moveworks - PART 2
Coding Adventures with Anders
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Healthcare organizations face growing challenges in protecting sensitive clinical data and maintaining uninterrupted system operations. Compliance with strict regulations such as HIPAA, GDPR, and o...
How REDE Empowers Healthcare Organizations to Meet Compliance Demands While Enhancing Patient Care
REDE Consulting
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5 months
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One of the most common questions in the ServiceNow ITAM community: "We have ITSM do we actually need HAM Pro?" This article breaks down exactly what each tier gives you, where Core ends and HAM Pro...
Core Asset Management vs HAM Pro - What You Actually Get (and When to Upgrade)
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Are you a Finance, Procurement, or Source-to-Pay professional working with procurement tools, supplier data, and financial operations day-to-day?
Whether you manage sourcing & procur...
Calling All Finance and Procurement Professionals to Share Your Expertise on ServiceNow!
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_With a new control objective workflow, IRM Policy & Compliance offers a staging model for edits, options for managing downstream impact, and a review process for control objective changes._
Managing control objective changes with the new IRM workflow
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ServiceNow Health and Safety has delivered several top innovations and enhancements in the March 2026 release.
For additional details, refer to the [product documentation](https://d...
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Health and Safety- What's New in the March 2026 Release
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If you've been maintaining a separate SharePoint site, internal wiki, or portal just to communicate your organization's approved technology standards—this feature is for you.&nb...
Publishing Your Technology Standards to Knowledge Base and other portals on ServiceNow
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