ServiceNow News
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The Enterprise Architecture Workspace offers a feature to file and manage ADRs (Architectural Decision Records). In the context of enterprise architecture and technical governance best practices, t...
How to configure architectural artifact approvals in the Enterprise Architecture Workspace
New article articles in ServiceNow Community
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5 months
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Risk management is a critical function in any organization. Companies often implement numerous controls to protect themselves from potential threats, but having many controls does not always mean r...
Mastering Risk Management: Strategies for Enhancing Control Effectiveness in Organizations
REDE Consulting
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5 months
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Meet the people who make ServiceNow one of the world's most ethical companies. Every day, our employees lead with integrity and build trust with colleagues, customers, and partners.
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ServiceNow is rated one of the world’s most ethical companies
ServiceNow
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5 months
Do your hardware asset records have PO numbers populated in ServiceNow? If not, the problem could be larger than you think. When hardware assets in ServiceNow lack a purchase order n...
Improve Your Financial Asset Visibility: A practical guide to PO data
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5 months
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The annual Best Employee Experience Contest spotlights exceptional employee experiences across the ServiceNow ecosystem. This year, the contest reflects where our customers are headed: beyond the p...
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Uncovering the Secrets of the 2026 Best Employee Experience Contest Winners
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5 months
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Boards in Strategy and Goals enable your organization with one central workspace to organize, manage, and act in strategic priorities and objectives. Chapters: 00:16 Strategy and Goals 00:46 Board ...
Video
Strategic Planning Workspace | Use boards in Strategy and Goals
ServiceNow Documentation
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5 months
When it comes to getting some kb articles visible to unauthenticated (public) users, I found advice that looks basically like this:
1. Navigate to Knowledge \> Administration \> Knowledge Bas...
Considerations for public knowledge article pages
New article articles in ServiceNow Community
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5 months
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This quarter, we're focusing on how practitioners turn what they've learned into real impact.
From Fundamentals to Real Outcomes
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5 months
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![MJAmado_0-1774623853577.png](https://www.servicenow.com/community/image/serverpage/image-id/507982i1179BE73A5B09500/image-size/medium/is-moderation-mode/true?v=v2&px=400 "MJAmado\_0-17746...
Service Now Public Status Page
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5 months
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In the final episode of Developer Passport: The Australia Release Preview, I sat down with product managers Andrew Vitollo and Matt Ripley to talk about Build Agent landing in ServiceNow Studio. We...
Build Agent is now in ServiceNow Studio! (And other great updates in Australia)
New article articles in ServiceNow Community
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5 months
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Connect with me on this site — [https://topmate.io/prashant\_learnit/](https://topmate.io/prashant_learnit/)
Stories by Prashant Kumar LearnIT on Medium
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5 months
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ServiceNow Australia Release Feature 10: Define and add stages in fulfillment step in Catalog Builder
🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ...
ServiceNow Australia Release Feature 10: Define and add stages in fulfillment step in Catalog…
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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Learn why text index regeneration creates event backlogs and how to understand their impact. In this video, I will explain why a backlog of text index events occurs while text index regeneration is...
Video
Text Index Regeneration Impact on Event Queues: A Technical Walk-through
ServiceNow Community
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5 months
Multi-column layouts have not been used to their full potential, mostly because once content exceeded a limit, multi-column would force a horizontal scroll. It’s unintuitive and a UX no-no, especia...
In today's fast-paced business landscape, managing cloud spend has become a critical challenge for enterprises. With the rapid adoption of cloud services, costs can quickly spiral out of control, e...
Unlocking Enterprise Savings: The Power of REDE FinOps Expertise
REDE Consulting
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5 months
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_The [Dynatrace Observability SGC v1.14.1](https://www.servicenow.com/docs/r/store-release-notes/store-platcap-rn-service-graph-connector-dynatrace.html) shipped some fixes that look incremental in...
Your Dynatrace-sourced CMDB Called. It's Ready for the Truth.
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5 months
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はじめに
ServiceNow の AI Agent は、設定画面を開けばすぐに動き始めます。 Role を書いて、Instructions を書いて、ツールをアサインすれば、会話が始まる。
「思ったより簡単だな」と感じる瞬間が、実は落とし穴の入り口です。
動くことと、 正しく設計されていること は別の話です。 本番稼働後に「なぜかツールを呼ばない」「ループが止まらない」「Assis...
AI Agent を設計するとき、やってしまいがちな6つのこと
New article articles in ServiceNow Community
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5 months
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Juan and Tim have a rant session with a special guest in person, Jesús Barrasa (https://www.linkedin.com/in/jbarrasa/) , well known in the knowledge graph space. We covered AI trends, the bala...
Video
Juan & Tim rant w/ Jesus Barrasa about Ontologies, Knowledge Graphs, Context Graphs and AI
ServiceNow Community
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5 months
Juan and Tim have a rant session with a special guest in person, Jesús Barrasa, well known in the knowledge graph space. We covered AI trends, the balance between operational vs. strategic work, kn...
Video
Juan & Tim rant w/ Jesus Barrasa about Ontologies, Knowledge Graphs, Context Graphs and AI
ServiceNow Community
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5 months
Juan and Tim have a rant session with a special guest in person, [Jesús Barrasa](https://www.linkedin.com/in/jbarrasa/), well known in the knowledge graph space. We covered AI trends, the bala...
Podcast
Juan & Tim rant w/ Jesus Barrasa about Ontologies, Knowledge Graphs, Context Graphs and AI
ServiceNow Podcasts
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5 months