ServiceNow News
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We're excited to share that the Resource Page in Project Workspace is now available! Giving project managers the visibility they need to stay ahead of resourcing issues without disrupting the workf...
Resourcing just got a major upgrade in Project Workspace!
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5 months
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Hello Houston SNUG Members!
We are pleased to invite you to the in-person Houston SNUG Meeting on Wednesday, June 10th at Phillips 66, 2331 CityWest Blvd, Houston, TX 77042.
Save the Date for the Houston SNUG + Pre-SNUG Workshop | Looking for Customer Speakers!
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5 months
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The initial versions of ReleaseOps contained a Deployment Analyzer rule meant to be used as an example of how you could allow on demand deployments of updates that are deemed less risky due to thei...
How to fix Deployment Analyzer so that the On Demand ReleaseOps Pipeline Actually Works
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5 months
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This short video is about Platform Skills Multi-turn Q&A leveraging Knowledge Graph to help resolve a general plugin issue.
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Platform Skills Multi Turn Q&A with Knowledge Graph to resolve general plugin issues
ServiceNow Community
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5 months
Managing diverse hardware inventories across distributed environments requires accurate tracking and disciplined lifecycle management. This session examines how Hardware Asset Management improves v...
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Strengthening Hardware Asset Governance Across the Lifecycle
ServiceNow Community
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5 months
The Resolve HR Cases flow using Agentic AI is ServiceNow’s solution for automating and streamlining HR case fulfillment. Originally launched in May 2025, sto...
Resolve HR Case using Agentic AI Overview
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5 months
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Most ServiceNow admins stop at Pre-Auth and Post-Auth policies — but what happens after login? Session Validation Context extends Adaptive Authentication into continuous session monitoring, closing...
Session Validation Context: The Security Layer You're Probably Missing
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5 months
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Nothing compares to the impact of an instructor-led ServiceNow course.
We go beyond the on-demand curriculum — bringing concepts to life through real-time discussion, practical ins...
Training Alert 🚨 Upcoming Instructor-Led GRC Courses You Don’t Want to Miss (Apr - Jun 2026)
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session dat...
SAM Office Hours Q&A March 2026 | AMS/EMEA Session
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session date: March...
SAM Office Hours Q&A March 2026 | EMEA/APAC Session
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5 months
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session date: Febru...
SAM Office Hours Q&A February 2026 | AMS/EMEA Session
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5 months
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session dat...
Video
SAM Office Hours Q&A February 2026 | EMEA/APAC Session
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5 months
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session date: Janua...
Video
SAM Office Hours Q&A January 2026 | AMS/EMEA Session
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5 months
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About This Document
SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts.
- Session dat...
SAM Office Hours Q&A January 2026 | EMEA/APAC Session
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5 months
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ServiceNow Now Assist Guardian: Enterprise Protection That Accelerates Deployment
This Quick Start Guide will help you get up to speed on activating and realizing value from Service Mapping and is a great place to come back to as our products evolve over time.
Quick Start Guide for Service Mapping
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5 months
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Overview
When an issue is raised in GRC, the hardest part often isn't identifying the problem — it's knowing what to do next. Issue owners struggle to identify the right remediation steps...
Inside the Optimize GRC Issue Resolution Use Case: How It Works
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5 months
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Overview
The Optimize GRC Issue Resolution use case works out of the box, but every organization has different data volumes, resolution patterns, and process expectations. This article co...
Customizing the Optimize GRC Issue Resolution Use Case
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5 months
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Understanding risks is a critical part of running any organization. Yet, many companies stop at simply recognizing potential threats without fully developing the ability to respond effectively. Mov...
From Risk Awareness to Capability Intelligence: Empowering Decision-Making in Organizations
REDE Consulting
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5 months
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![Screenshot 2026-04-07 at 4.18.38 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/509194i3CF36ECA99EDF113/image-size/large/is-moderation-mode/true?v=v2&px=999 "Scree...
Service Now Public Status Page
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5 months
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