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Since our release of ServiceNow’s Generative AI solution, Now Assist, more and more of the customers I talk to are interested in applying AI to drive Intelligent Automation in the platform. Intelli...
Not all AI is Generative AI. Solve new problems by using both!
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over 2 years
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Automation Discovery is a quick way to use machine learning to find potential automation opportunities in your data. When I say quick you can install the application, configure, run the report, and...
Automation Discovery Advanced Tips for ITSM, HRSD, and ITOM
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about 3 years
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Task Intelligence models need a lot of data to be effective, we recommend at least 10k records to train your Task Intelligence models . If you try to train your model with less than 10k records you...
Training Task Intelligence Models with Small Data Sets
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over 3 years
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Automation Discovery uses machine learning to identify potential automation opportunities in your HR case data. For example, Automation Discovery can help you identify potential Virtual Agent conve...
Automation Discovery comes to HR! Find Automation Opportunities fast in your HR case data!
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over 3 years
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You’ve installed the Predictive Intelligence/Task Intelligence plugins on your instance and you’ve trained your first model. But something looks wrong, your precision is low or when testing “unable...
Data Quality Analysis a best practice you should follow before you build your first AI Model
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over 3 years
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