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Introduction
Search doesn't always understand what users type. In my case, an incident mentioning OOO couldn't find the Out of Office article.
This article shows how I improved the search experi...
🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule
New article articles in ServiceNow Community
·
6 days
www.servicenow.com
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💭 "How do I add AI capabilities to ServiceNow without building from scratch?"
💭 "My agents need help writing faster, but I don’t want to disrupt their workflow."
If you are already using Now Assi...
✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
cache
💭 "How do I add AI capabilities to ServiceNow without building from scratch?"
💭 "My agents need help writing faster, but I don’t want to disrupt their workflow."
If you are already using Now Assi...
✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow
New article articles in ServiceNow Community
·
5 months
www.servicenow.com
cache