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See ServiceNow AI Lens for mobile in action, as it captures data from images and auto-fills forms in seconds, helping users focus more on the task at hand and less on manual entry. 00:22 Create work order automatically demo 01:22 Report an incident automati...
ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk As AI reshapes the security and risk landscape, staying connected with the community tackl...
Demonstrates how you can use additional menus in the Next Experience UI to navigate to and pin important resources, switch between classic environment applications and workspace...
Across banking, retail, and services, Indian enterprises are struggling with the same problem: customer journeys that are fragmented, partly manual, and spread across multiple s...
 that the world's leading software platforms...
Problem Statement The AIS (AI Search) Topic Search widget in Employee Center returns no results or incorrect results when users search within taxonomy topic pages, particularl...
I would like to offer a massive THANK YOU to Sammy, Alekhya, Deepika, and Chelsie for presenting their new employee front door experiences on ServiceNow. Rivian ...
Hello SNUG members! We are looking for a customer to lead or co-lead our Columbus SNUG. SNUG Leaders must be employed by a ServiceNow customer and not em...
Success Blueprint Templates standardise the objectives and outcomes associated with products sold to your customers. This video covers how Objective and Outcome Templates work, ...
Globalization is no longer optional for enterprise platforms. With only about 20% of the world speaking English, organizations need to deliver experiences that work across langu...
Learn how to add more tables to the Query Generation semantic layer so that users can use Now Assist in Platform Analytics applications to ask questions about the data in those ...
Zero Copy Connector for ERP connects ServiceNow workflows directly to your ERP systems with no need for data duplication, no middleware, and no batch sync delays. Before you sta...
If you were at CreatorCon Knowledge 2026, you've probably heard the buzz around BuildAgent. I had the chance to run a hands-on lab — CCL6466, Lights, Camera, Code — and came awa...
What does a construction executive turned tech entrepreneur have in common with a graduate student who dreamed of teaching? Or a banking architect in Luxembourg with someone who...
Here's the thing about Autonomous IT: none of it works if your CMDB data is inacurate. AI agents can't escalate incidents when there's no ownership data. Automated change risk a...
Watch this video for a full walkthrough of setting up instance integrations using OAuth in ServiceNow Impact, to get the most out of Impact's Platform Health feature suite.
Don’t forget to register for the upcoming St. Louis SNUG on June 11 at NISA Investment Advisors HQ - plus join us for an optional hands-on pre-SNUG lab: _“Chaos to Clarity – Mas...
Bay Area SNUG Members, We have 1 opening on the agenda for a customer presenation, and are looking for customers who are willing to share with the community. If you're ...
Explore how Update Set Management works for the Implementation Agent, focusing on uploading and previewing a batch update set. ServiceNow product documentation: https://www.serv...
Overview If you're using Tag-Based Service Mapping, you're likely familiar with the fact that candidates are created by the Service Family. This, though, proves a challenge if...
Scenario If you are attempting to leverage Top-Down Service Mapping (using patterns) on a Service which runs through an F5 Load Balancer, you might see the following error: ...
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