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Live Coding w/ Earl - Calling AI Skills via REST API (Part 2)

ServiceNow Dev Program · Jul 20, 2026 · video

🔴 LIVE: Calling a Now Assist Skill from Outside the Platform (REST API, Start to Finish) Now Assist skills are great when everything stays inside ServiceNow. But what happens when you need to trigger one from somewhere else, like an external app, a script, or a service that has no business living on your instance? That's what we're building this stream. I'm taking a skill built in AI Agent Studio and calling it through the REST API, live, no pre-built shortcuts. You'll see the setup, the auth, the request, and the (probably) awkward troubleshooting in between. What we're covering: Where AI Agent Studio skills actually live and how they're exposed Building the REST call from scratch (auth, payload, the works) Testing it against a real skill and seeing what comes back What breaks along the way and how we fix it live If you've been staring at Now Assist wondering how to get it talking to something outside the platform, this one's for you. Bring your questions, I'll be reading chat the whole time.

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https://www.youtube.com/watch?v=lSzb20jsKgQ