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Build Agent is now in ServiceNow Studio and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that actually look like ServiceNow. The gap is closing fast. 🔔 Subscribe for more Se...
ServiceNow Hierarchy ServiceNow Hierarchy  and explains how it brings AI into the insurance service repres...
On July 22 we will be hosting another Platform Academy and this time it will be another Ask the Expert session. These sessions are usually super engaging, fun and full of questi...
Build Agent is now in ServiceNow Studio — and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components th...
Objective Turn every customer interaction into opportunity to build loyalty, improve efficiency, and drive growth with AI powered service experiences that connect fro...
Shows how organizations can use Enterprise-Wide Deployment (EWD) data partitioning capabilities for Strategic Portfolio Management tables to separate and control record visibili...
Cloud spending is a major concern for many regulated enterprises. These organizations must balance strict compliance requirements with the need to control costs. REDE offers a s...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
Safety doesn't happen behind a desk. In this Platform Academy session, see how organizations can empower employees, inspectors, and safety teams with mobile-first Health & Safet...
See how Build Agent uses MCP connectivity to connect ServiceNow with third-party design platforms and tools like Figma, turning structured design metadata into a functional appl...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and ...
Custom Now Assist skills are powerful—but only if users can access them where they work. This guide walks you through embedding a custom skill directly into a form (using the Re...
Extend your custom Now Assist skills to the portal so users get AI-powered guidance directly while submitting catalog requests—without leaving the form. ...
We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th. [Registration is now open! ](https://servicenow.zoom.us/webinar/...
Technical Consultant Aaron Shaw explains how to utilize server-side data within a ServiceNow UI Builder workspace page. Since UI Builder client scripts lack access to traditiona...
ServiceNow Community - Platform Administration | Verified against official KB articles and community documentation A user messages you: _"I keep getting logged out as s...
Session Recap: What's New for Authentication in Australia Overview Authentication continues to evolve across the ServiceNow platform, and this Platform Academy...
Hello Asset Management Community, We're excited to announce a new format for the ServiceNow Asset Management confidential roadmap series, entitled Asset Management Quar...
When integrating ServiceNow with SaaS applications (M365, Adobe, DocuSign, Salesforce, Informatica), don't assume cloud-based = no IP whitelisting needed. Many enterprises have ...
A step-by-step guide to building and running a ServiceNow MID Server as a Docker container on macOS Apple Silicon — from Docker Desktop setup through to a MID Server that shows ...
