IT operations are drowning. Between incident management, alert noise, and endless manual troubleshooting, your best people are spending too much time reacting instead of building anything better. What if they didn't have to?

 

Meet the Autonomous IT Academy

ServiceNow built this for operations teams who are tired of fighting the same fires. It's a free online learning series with webinars, office hours, and clinics designed to show your team how to automate and orchestrate IT operations instead of just managing them. No marketing fluff, just practical knowledge from people who've actually built these systems.

 

What You Get

• Live Webinars  bring in experts every month to dig into Event Management, CMDB governance, hybrid service mapping, and more. You'll see real demos and hear from customers who've cut their MTTR in half, and you can ask questions live.

• Office Hours  are there when you can't make a webinar. Join monthly to ask anything about IT operations, event management, or automation.

• Clinics  are small, hands-on workshops where you work through real scenarios with SMEs to learn how to set up and optimize the stuff that actually runs your operations.

 

Coming September 2: AIOps and Event Management

On September 2, we're running a deep dive on AIOps and Event Management. If alert noise is eating your team's time, this is for you. We'll cover alert management, automating the right responses, and how AI actually helps with root cause analysis. Questions get answered live by the architects who built it.

 

Your team knows how to do this work. They just shouldn't have to do it all manually. 

 

We'll walk through:

• Alert management that actually works
• Automating the right responses
• AI doing the heavy lifting on root cause

And yes, you can ask questions live. You'll get actual answers from the architects who built this.

 

Why Join?

Your team is smart, they need less busy work and more strategic work. The Autonomous IT Academy is where your team learns how to build that.

 

Show Up. Ask Questions. Learn From Your Peers.

 

Autonomous IT Academy

• Next webinar:  September 2, AIOps and Event Management (Part 2)
• Always available:  Visit the Autonomous IT Community Hub to explore past sessions, ask questions, and connect with your community

 

You've got enough on your plate. Let ServiceNow do the work for you.