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New article articles in ServiceNow Community · 27 days ago

Build Your First AI Agent in ServiceNow

Build Your First AI Agent in ServiceNow   In this post, we’ll create a simple AI Agent from scratch that can generate an Incident. This is a beginner-friendly walkthrough meant purely for learning purposes.   Step 1:  AI Agent plugins ar...

ServiceNow Community · 29 days ago

ITOM Academy: Discovery and CMDB Diagnostics

Welcome to the August 2026 edition of the ITOM Academy! In this session, you will learn how to leverage the latest AI Diagnostics features for ITOM Discovery and CMDB to identif...

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Stories by Prashant Kumar LearnIT on Medium · 29 days ago

Brazil Patch 0 is available in PDIs

🚨 Attention, ServiceNow Developers & Builders! 🌙 Ending the day with an exciting update! Brazil Patch 0 is now available on the ServiceNow PDI!  🎉 If you’ve been wa...

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ServiceNow · 29 days ago

AI is moving fast. How do you keep pace?

In this Learn Out Loud conversation, ServiceNow Chief Learning Officer Jayney Howson sits down with Jacques Clément to talk about staying curious, cutting through the noise, bui...

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ServiceNow Documentation · 29 days ago

Create RadarFirst Connection and Credential

Set up a RadarFirst integration connection in ServiceNow Privacy Case Management. Walk through creating an HTTP connection, entering your bearer token, and validating credential...

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