News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
Explore this session from the ServiceNow Enterprise Architecture Product Excellence team, featuring practical user journeys in Enterprise Architecture Workspace. The session highlights how different personas — including business application owners, rational...
![PSMDCM_SNUGSRelaunch_SocialCards_Option1_Event.png](https://www.servicenow.com/community/image/serverpage/image-id/510122iCC75719486D5B101/image-size/large?v=v2&px=999 "PSMDCM...
_ServiceNow Community • Technical How-To_ > ⚠️ Disclaimer > > This article is an independent community contribution and is not official ServiceNow documentation. It is provide...
This video provides a technical walkthrough on how to implement a dynamic Alert component in the ServiceNow UI Builder. Role required: ui\_builder\_admin servicenow servicenowde...
ServiceNow WebEmbeddables CRM CustomerExperience SelfService LowCode CustomerService DigitalExperience ServiceNowCRM WebComponents Web Embeddables let organizations embed Servic...
I work in tech. I build learning experiences for a living. I know exactly where the resources are and how to use them. And I still have to block time on my calendar to make sure...
Check case status, make updates, and create new cases — all through a simple voice conversation. No menus. No hold times. No agent needed. ServiceNow Voice AI Agents deliver ins...
ServiceNow Impact Academy is an interactive webinar series to help you adopt ServiceNow products and accelerate success with ServiceNow Impact. Join us on the last Wednesday of ...
Learn how to configure the out-of-the-box CSM AI Voice Agents for Get Case Status and Manage Cases in ServiceNow. This video walks through the OOTB Case Status and Create Case V...
See the Customer 360 experience for Agentic Contact Center for Banking in action. This demo walks through the purpose-built customer profile page designed for CSR agents, and sh...
In the race to digital transformation, ServiceNow has become the "operating system" for the modern enterprise. But as platforms grow in complexity—spanning from ITOM and HRSD to...
> ※本記事はImpact Guided/Totalのご契約者向けに作成しております。Impact について詳細は[こちら](https://www.servicenow.com/jp/impact.html) こんにちは。ServiceNow CSMのNaoです。 皆さん、Impact をお使いの際、こんな経験はありませんか？ > 「Impac...
On April 1st, 2026, we hosted another successful Ask the Experts session. As always, the session delivered valuable engagement, with thoughtful questions from our customers. Man...
The FSO Agentic Contact Center for Banking is here. AI-powered context, unified customer views, and real-time agent guidance — all inside the ServiceNow workspace. No system swi...
Thank you to everyone who has been joining our Unified Security Exposure Management (USEM) Office Hours. Below you'll find a summary of&n...
The CIS Data Foundation (CIS-DF) certification covering CMDB and CSDM is now live and free through June 30, 2026 for all ServiceNow customers and partners. CIS-DF is a prerequis...
Here is an emerging paradox worth sitting with: The prevailing narrative around AI in the enterprise focuses on putting humans in the loop — primarily to make decisions. However...
In this Platform Academy session, Sharon Barnes and Santanu walk through Assistant Analytics in ServiceNow, giving admins and developers a clear, actionable way to measure perfo...
'AI is now infused in every package that we offer to our addressable market,' SVP John Aisien told us ServiceNow's latest product announcements show how hardcore the company h...
Whether you are a customer or a partner - this article is intended to be a guide to help you understand what "Pre-Configured" options come with the quick start CBS Now Assist fo...
A demo showcasing ServiceNow's CPQ solution, illustrating how AI-driven discovery, guided configuration, optimized pricing, and automated agreements work together to streamline ...
_April 2026 | Core Business Suite_ Hey CBS community! We've been busy over the past few months, and we're excited to share what's been cooking in the latest release of ...
Discover SPM Academy, our recurring monthly webinar series on the last Thursday of every month at 8am PT! During these engaging webinars, the ServiceNow team presents infor...
Join us May 5–7 in Las Vegas for Knowledge 2026, where you can speak with members of the ServiceNow Security Organization. We’ll be at the Knowledge Expo (Venetian Expo, Level 2...
12 cards. 5 disability categories. One free download. Learn how to use ServiceNow's Accessibility Persona Cards to build more inclusive experiences from the start.
