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condition: !gs.hasRole('itil') || !gs.isInteractive() script: (function executeRule(current, previous /\null when async\/ ) { //--see STRY0010718 for full background "Pentest - Limits on non-ITIL user API Calls" //--CONDITION: !gs.hasRole('itil') || !gs...
on sysapproval\_approver table for example, to prevent inactive users from being sent approvals for Knowledge article approvals (function executeRule(current, previous /\null...
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/service-catalog-management/task/t\_ConfigureMoreInformationDisplays.html Haven't tested these all rece...
icon> displays in preview/search in classic UI picture> displays in portal and classic UI Haven't tested these all recently within global/local scopes, so feel free to have a ...
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...
(function runMailScript(/\ GlideRecord \/ current, /\ TemplatePrinter \/ template, /\ Optional EmailOutbound \/ email, /\ Optional GlideRecord \/ email\_action, /\ Optional Gl...
if (typeof spModal != 'undefined') { //--loaded from Service Portal var allFields \= g\_form.getFieldNames(); for (var fieldName in allFields) { var fieldLabel \= allFields\[f...
https://docs.servicenow.com/bundle/paris-platform-administration/page/integrate/authentication/task/limit-concurrent-sessions-plugin.html https://docs.servicenow.com/bundle/pa...
if necessary, personalise the form and add in work notes then code an update business rule on sc\_task (after update ideally; may need to be before update depending on the rul...
combined client/server UI action onclick: cancel\_ritm() action: he\_cancel\_ritm\_records condition: current.active && gs.hasRole('catalog\_manager'); script: (include add...
BELOW DOESNT REALLY WORK BUT ILLUSTRATES A POSSIBILITY see my post "prevent high volume spam api calls on task table: my version for Incident table" for a version I got working...
uncheck the 'visible in summaries' box on the variable Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query ...
var gr \= new GlideRecord('sc\_req\_item'); if (gr.get('number', 'RITM00106xx')) { var set \= new GlideappVariablePoolQuestionSet(); set.setRequestID(gr.sys\_id); set.load(); va...
https://makandracards.com/makandra/1339-check-whether-an-element-is-visible-or-hidden-with-javascript https://community.servicenow.com/community?id=community\_question&sys\_id...
Modify the preview fields on reference field - pull in class field ("i" icon) configuration item field> go to the classes by their table https:/<>.service-now.com/cmdb\_ci\_wi...
cmdb\_ci field: change auto complete to include serial\_number, asset\_tag /sys\_schema\_attribute\_m2m\_list.do?sysparm\_query=schema%3D2207a8941b30101059de620e6e4bcb90&syspa...
further to my previous post regarding applying a filter to the configuration item field (e.g. on incident), following will retrieve a list of the following business service to ...
create a custom field on the TASK table and pull it into the incident form then, make a copy of the TaskUtilsSNC script include, and update the dictionary overrides to referen...
sys property: glide.attachment.extensions Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded i...
\- if the end date on the staff leavers service request < todays date, set zero seconds \- if the end date is today, set number of seconds as today date/time up to today at 18...
set to run on cat item, RITM and task: function onChange(control, oldValue, newValue, isLoading) { if (!isLoading) { var allFields \= g\_form.getFieldNames(); for (var fieldNam...
Solution Proposed: Use the 'Copy" button to create a copy of the catalog item Because the "Insert & Stay" will only copies the item details If you want to still use insert and ...
(note this is an old post and may well have been fixed since!) results in the variables being blanked if you add the item to the cart and check it out later! see my article "K...
new ui action code (rename the ootb create request with sysid 50317d860a0a0b4b00857807b0815bb2 to inactive and set active=false, and take a copy of it with below custom script) ...
the List edit restriction is due to the following property glide.xmlutil.max\_entity\_expansion. set this to 4000 and capture the update in an update set problem comes with Par...
