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NJP
Import · over 6 years ago

SCRIPT INCLUDES: return multi values using multi functions in the same si call session

_return all RITM variables in the main function, then return sys\_ids in 2 separate functions_ SCRIPT INCLUDE CODE: var lib\_request = Class.create(); lib\_request.prototype = { retrieve\_variables: function(RITMsysid) { /\call the function this way:...

Import · over 6 years ago

number of times a record updated

update count (sys\_mod\_count) Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRe...

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Import · over 6 years ago

Custom Table to log agent activity

for reporting on all the updates a service desk member has made during the working day note: may be license implication of using a custom table \- logging enabled property (...

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Import · over 6 years ago

ServiceNow Webinars

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...

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Import · over 6 years ago

Service Portal: modify column CSS

go to the portal (user facing url) ctrl-right click on the column > select 'edit container background' then add the CSS to the index / home page of the portal: Haven't tested...

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Import · over 6 years ago

Redirect a portal page to another page

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...

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Import · over 6 years ago

granting SNC employees access on prod

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...

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Import · over 6 years ago

embed twitter feed in widget

<!-- how to: go to https://publish.twitter.com/ enter the twitter url click the copy code button--> <div> <a class="twitter-timeline" href="https://twitter.com/Nowsupport?ref\_s...

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Import · over 6 years ago

Announcements in the banner

in UI16> page header caption ServiceNow <div><marquee> servicenow will be down for essential maintenance </marquee></div> Haven't tested these all recently within global/local...

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Import · over 6 years ago

Where's that property for UI16 banner

annoyingly the UI16 banner image kept getting overwritten in sub-prod via clone but I do believe I've identified the sys property as: glide.product.image.light one to add to th...

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Import · over 6 years ago

Navigate to history entry from ui action

slightly clunky way and perhaps not ideal, but it works navigate to the history entry. the sysid corresponds to the id of the record changed var grSHS=new GlideRecord('sys\...

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Import · over 6 years ago

Reset group approval UI ACTION

set the UI action as 'client' function trigger\_new\_approval\_ritm(){ var res=confirm(getMessage(ritm.changeapprovalgrp')); alert(getMessage(‘ritm.approvalgroup.resendemai...

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Import · over 6 years ago

Write data to CSV

(function executeRule() { var grCI = new GlideRecord('cmdb\_ci'); grCI.addNotNullQuery('x\_tori2\_addm\_key'); var dataStr = 'name,x\_tori2\_addm\_key,sys\_id,sys\_clas...

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