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could be done with AJAX call but UI Policy a simpler way! function onCondition() { //--July2020 //--DOB must be a date in the past //--service portal friendly var msgKey\="catalog.dob.invalid"; getMessage(msgKey, function(msg) { //g\_form.showFieldMsg('da...
Cross scope privileges Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e....
newer improved version [here](http://www.cloudminus89.com/2021/04/improved-sys-admin-useful-service.html): Widget defined in global scope; note can set cross scope privileges f...
var userId, userIssue, userIssueId; m.aboutLocation = gs.getMessage('About this location'); m.agreeModalMsg = gs.getMessage('I still want to leave this queue'); m.agreeSwitch...
var urlString = top.location.toString(); var sURL = '/itservices?id=sc\_cat\_item&sys\_id=c49e7aac1b715090b37e997e0d4bxxxx'; if (urlString.indexOf('itservices') > -1) {//--se...
add the following sample HTML to the description field on the catalog item - first add the attachment to the catalog item itself and then locate its sys\_id in the sys\_attachme...
the recommended approach by ServiceNow is to store the SSO to use on the user record directly However this can also be hard-coded in a deep link url using format: https://<ins...
(ordinarily for incident Flow Designer might be used) alas, on New York version this is not possible, and below is a business rule + scheduled job option to avoid having to upd...
It appears not... Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. va...
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...
We eventually discovered this: "This issue is happening because you have a 24/7 schedule with a 0.5 appointment window, which creates a lot of available appointment slots. Ho...
\[note more simple approach but which only works in portal (may be fixed in later versions): set 'mandatory attachment' box to true on the catalog item \] in case the attach...
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...
on a new UI policy action errors are displayed and the variable dropdown remains empty workaround: update the order value on the parent UI policy to < 100 (do from list view) ...
go to knowledge> administration> properties also go here and set to active=false /nav\_to.do?uri=sp\_instance.do?sys\_id=7467d905db30320099f93691f0b8f553 Haven't tested these...
go to Service Portal> Pages > kb\_article add the following to the page-specific CSS Haven't tested these all recently within global/local scopes, so feel free to have a play...
e.g. CAB meeting record: https://xxx.service-now.com/cab/?id=cab\_workbench&sys\_id=0aca3ccbdbf708d03168328c7c9xxxxx \- add the user to the CAB Managers group (hence inherit t...
var msgKey = 'appointment.exists'; var sURL= '/walkup?id=walkup\_online\_checkin&view=appointment&location\_id=beac2e6bdbc9d414be49fe03f39zzzz&table=wu\_appointment&sys\_id=' +...
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new Glid...
var msgKey='a.message'; getMessage(msgKey, function(msg){ Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded ...
some of these appear to be stored in 'question\_answer' table Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded...
to queue an event from flow designer: use the create record action Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an e...
go to sys property: com.snc.change\_request.copy.related\_lists remove the change\_task table from the list, then allow the workflow on the new change to manage the tasks Hav...
create a ticketclosed event registry entry on TASK table Include the following code in your 'update incident' , 'update request' inbound actions //--activate a ticket is clo...
(_much neater ways of doing this with generic UI macro/widget but this was pulled together at very short notice_) store the url, remember to prefix with https:// !! UI MACRO: ...
