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If you are looking to populate the Assignment group based on the old short descriptions and descriptions. This article will help you with complete steps.
Note: Predictive Intelligence solutions ca...
Auto populate Assignment group based on Short description using Predictive Intelligence
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over 3 years
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This article will help to setup the push notifications for Agent App.
Follow below steps.
1\. Create applet on the mobile studio under ITSM Mobile Agent or your scoped application.
![Pavankumar4...
PUSH notifications Setup on ServiceNow Mobile Agent App
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almost 4 years
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