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The other day I was asked, "Hey, how can I find all the access controls with NO related roles?" Reporting on the lack of something is really tough (generally). In this case though Related List Condition queries shine. You can access them in the report inte...
I was in the middle of restoring my PC and thought "I wonder if I can view all the globally accessible things?" Turns out, you can. javascript Object.keys(this).forEach(func...
I was asked to present a lab I submitted to [K19](https://jace.pro/post/2018-12-02-k19-proposals/) at the local Minnesota ServiceNow User Group. I thought this would be great so...
> Anyone out there in ServiceNow / ServiceNowDev ever built anything that allows you to print the RITM and include variables? Special bonus if it can do it with London's multi-l...
I was asked to add a password field on a catalog item and I was appalled to find this isn't an out of box variable type. I went ahead and made a widget to make one that is s...
A few days ago Derek was asking about approvals, specifically approvals for Knowledge articles and why they don't work out of the box. It's weird and here I'll go through it. So...
Understanding when something runs is critical when building these systems. ServiceNow has a very simple and great image that captures that for [business rules](https://docs.serv...
Below are my K19 proposal's to speak. I'd like to develop these points into posts at some point so I have an embedded survey below the details of these talks [Results](https://...
This is a way to get the apis listed in the text editors. The GlideScriptEditorManager getApis method returns a JSON string of context-specific APIs. The JSON returned is inv...
The other day I got a report of slowness when using the "Post" button on incident  Turns out this little functionalit...
DigitalOcean and Github put together an event called "Hactoberfest" where you can sign up and get a shirt after 5 pull requests. I've made a repo to build out tests for Service...
The other day I was looking at my mermaidjs flows and wanted to see how they would render a servicenow workflow. I created a UI page to do this, you have to pass it a context...
I was talking with someone they were asking how to get the next x approvals up to 10\. You can't always control the environment you work in. He was trying to get the next x appr...
Update set names should be somewhat meaningful without having to look at the contents of the XML. ServiceNow has some recommendations on [HI](https://hi.service-now.com/kb%5Fv...
After issues with CollabEdit, I am now hosting my own FirePad instance on [code.jace.pro](https://code.jace.pro/). Feel free to use this but note that as of right now its using...
Today I learned a trick that would have saved me hours had I known about it years ago. From time to time you find yourself working on a catalog item with variables. Sometimes t...
All this talk about notifications had me poking around and I learned about using ${URI_REF} instead of ${URI}. It's magical. ${URI_REF} creates a link to the current record us...
I had to prepare an instance for some penetration testing. Turns out this is pretty easy. To start with you need to know what ServiceNow requires of you. Here's that [KB](https...
This is blatantly taken from [HI](https://hi.service-now.com/kb%5Fview.do?sys%5Fkb%5Fid=cc706ab7db19db4058dcf4621f96194e) as this I think is useful enough to re-post nearly verb...
Someone had asked how to do some "[How to verify a date format in service portal?](https://community.servicenow.com/community?id=community%5Fquestion&sys%5Fid=71098fa1db5cdbc01d...
From time to time I get thinking about what I avoid in this system. Below are my notes. Controlling variables state with fields For example, setting the field as mandatory or...
I had to try this out and since the [docs](https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-management/task/t%5FCreateAVariableSet.ht...
The other day, [a post was made, asking how to do this](https://community.servicenow.com/community?id=community%5Fquestion&sys%5Fid=d1de646cdbc7d74423f4a345ca961916) and I had...
So it seems the first thing a lot of places have to do when setting up the service portal is to re-setup two-step-checkout. I don't like looking it up. Here's the steps I've ...
The other day [Chris Perry asked](https://community.servicenow.com/community?id=community%5Fquestion&sys%5Fid=37113a00dbc39704d58ea345ca9619e8) how to create a link in a notific...
