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Sometimes, you have to control your form. You can use the out of box variable types ServiceNow gives you and the messages they give you. But, sometimes, that won't due. In these times you have own the form. You might asking, "Jace, how do you do that? DOM ...
New york has a few, nice things added for developers if you still work in the tool and not on some syncer. This feature specifically is barely noted. Here's the link to the [do...
Making a remote table could be less work but as it is, it's better than what was before. If you are okay with _read only_ data from another system then this is actually pretty ...
On Slack someone asked me to post about service accounts. > Could anyone define some advantages of using a service account rather than a user account when it comes to integrati...
There are problems we should be solving, but they're not part of any requirements. That's where you come in. Use your professional skills to help us shape a solution that will m...
Here's my take of whats new with New York Deprecated things [Processors-Listed under changes](https://docs.servicenow.com/bundle/newyork-application-development/page/script/p...
I was on twitter and this came up; > Try GlideOverlay instead. I can send you a DM with some sample code. > Or ping on SNDevs. > > \--- Jonathan Jacob (@TheBurgerlution) [Ju...
Hey everyone, I just updated the layout of the home page for my blog. I also did some... standardizing of the format's of the markdown files. I did a pretty good look over, but...
CONTENT REDACTED PER SERVICENOWS COUNCIL I'm sad that I can't share the content I have seen in public spaces. I don't want to cause more problems for anyone so I'm removing th...
Dev Toolbox is a scoped app to capture tests for all the Out of Box ServiceNow applications. This is a scoped application for Service-now to allow some utilities to be easily ad...
Building reports via the URL can be really useful when you don't want to ensure a report exists or hasn't been modified, but documentation is pretty lacking on it. Thankful...
Here's my take of whats new with Madrid Madrid I was told these are things I should look at;  | Thing ...
Sometimes you'll have many people with the same name... Don't judge my users. You also sometimes need to impersonate the user. Did you know you can impersonate by pasting the sy...
This is the first thing I was asked to do as the dialog is not what some of my stake holders wanted. Make this sys\_property glide.sc.sp.twostep with a value false. ![](https:...
Sometimes you have a whole bunch of plugins to install. No reason to keep your screen busy, you can script it, here's how. Some smart person named Ashby posted about this. I ha...
I was talking to Nthumma about a problem. It was the need for a custom XML file for each incident. I knew of a way to do this, but it's old. Enter Processors. If you ever have ...
A while ago some people shared with me some great videos that were just silly. These are just, well in my opinion worth at least a cursory glance. If you're like me you'll p...
I am trying to keep a small list of emails I get from service-now installations... this post is just that; Email Examples Survey 1 Subject: ServiceNow Customer Satisfacti...
Dawn Jurek has a great list of best practices that she keeps up to date. As much as I'd like to think that list will always exist, I've been burnt before, so this is my co...
Today I was tasked with reverting \~2k stories states to the past value. This is a daunting task as it requires someone to look at the sys_audit or sys_history_line tables. The ...
I added a proper newsletter for folks who might want other notifications on a \~ monthly basis about this blog and things I want to share. It's on every page at the bottom. I p...
In my last post I said, "The hackathon is a great place to learn a new feature but it's not a hackathon. They expect you to have the app prebuilt before you get there." I just w...
I was very lucky to get to go to Knowledge19\. Now that it's over, before I leave I want to jot down my thoughts. Of the labs, I attended I had no technical difficulty with the ...
This year I'm fortunate enough to go to knowledge, and one of my favorite SN people, Robert Fedoruk, posted a [YouTube video about winning hackathons](https://www.youtube.com/wa...
Restarting a workflow is sometimes needed. I found myself looking at how to to do this today. I'm posting this so I don't have to re-do this again. There are 2 ways to resta...
