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Episode 2: Jace Benson. Winner of the 2026 ServiceNow Michael Lombardo Award, a multiple time developer and community MVP, Creator of AI in a Box, and manager of the ServiceNow news aggregator site: news.jace.pro. Jace has been building solutions on the Ser...
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb243996...
The Spark in the Conversation: What We Can Learn from ServiceNow’s Acquisition of Qlue _By a Builder, For Builders – A Series on What Past ServiceNow Acquisitions Teach Us Abou...
This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something ...
This is a short one. It’s often enough that I do something that makes someone say, ‘wait, what?!’ Today was one of those days. Sometimes you need to extract text from an image...
This is part of a series I'm writing to help remind myself (and anyone else building) that it's possible. These aren't just stories about companies ServiceNow bought. They're re...
This could be improved a lot. Let’s first talk about how this is working for me. Everything I read to do this either says make a rest call or use the “new transform data resou...
_This is part of a series I’m writing to inspire myself and other builders by shining a light on companies that ServiceNow has acquired. If you’re dreaming of building something...
Back in 2012, I spent many evenings and weekends on the ServiceNow Community, answering forum posts, helping people troubleshoot tricky platform issues, and doing whatever I cou...
The Story of Neebula: From Startup to Strategic Acquisition This week, I’ve been looking into the story of [Neebula Systems](https://en.globes.co.il/en/article-servicenow-acqui...
The Midnight Distraction It’s 1:33 AM. I should be fixing a bug, but here I am writing this post again. I got sidetracked reading an old ServiceNow press release from 2013. ...
> This is a work in progress and isn’t complete. > > Jace Table of Contents [1\. Getting Started](1-getting-started) [1.1\. Installing Ruby on Rails](11-installing-r...
The other day I needed to remove the “Discuss” button. This is an instance wide configuration. Thankfully, [others have written about this](https://www.servicenow.com/communit...
To remove the “Follow” button, you can do this by disabling the live\_feed in the dictionary of the collection record. Goto the sys_dictionary table and look for the table wher...
Plugins needed Mobile Studio ([com.glide.sg.studio](https://com.glide.sg.studio?utm%5Fsource=jace.pro&utm%5Fmedium=newsletter&utm%5Fcampaign=mobile-development-on-servicenow-...
The other day, I was on the community slack, and a question popped up about reading the values for flows (flow designer, subflows, etc). I was under the impression that the dat...
Virtual Private Servers.... There's a little bit to know here. I was trying to find a good comparison site. Didn't see one so thought I'd toss my notes up here. These prices wer...
Virtual Private Servers.... There's a little bit to know here. I was trying to find a good comparison site. Didn't see one so thought I'd toss my notes up here. These prices wer...
The db_image, db_video, and db_audio tables in ServiceNow do something interesting: they completely ignore access controls (ACLs). That means any file stored here is publicly ac...
The db\_image, db\_video, and db\_audio tables in ServiceNow do something interesting: they completely ignore access controls (ACLs). That means any file stored here is publicly...
I'm building a solution and as part of this, I'm trying to make a easy to show interactive environment. One of the things I was thinking about was setting up Delegated developm...
I'm building a solution and as part of this, I'm trying to make a easy to show interactive environment. One of the things I was thinking about was setting up Delegated developm...
The Message of the day on linux is helpful, but its long and... a little hard for things to stand out.  I h...
The Message of the day on linux is helpful, but its long and... a little hard for things to stand out. I had a few questions about the MOTD. 1. Where is it stored? 2. How is i...
Sometimes you need new code converted to things ServiceNow understands. Arrow functions now work in ServiceNow in some places but not others. let, const same thing. Here's a wa...
