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I came across [Kitty Giraudel’s folded corners technique](https://kittygiraudel.com/2026/03/05/folded-corner-with-css/). It leverages CSS clip-path, and I thought that that was such a cool way to do it. clip-path has been trending lately, most likely becaus...
We're excited to introduce Smart Assessments — a powerful capability in Supplier Lifecycle Operations (SLO) that makes it easier than ever to configure, distribute, and track su...
The Australia release brings some significant structural changes to the Telecommunications, Media, and Technology (TMT) documentation. Here's a quick overview of what's new. &n...
The Australia release brings some significant structural changes to the Telecommunications, Media, and Technology (TMT) documentation. Here's a quick overview of what's new. &n...
\<\<\< [Go to the Complete Kickstart Your Australia Release Guide](https://www.servicenow.com/community/upgrades-and-patching-blogs/kickstart-your-servicenow-australia-release-c...
When most people hear ServiceNow CSM — Customer Service Management — they picture a case management tool. Something built for external customers, support agents, and complaint q...
Zero Copy Connector for ERP Quick-Start Guide From installation to your first working use case. What's Covered | 1. [What ZCC for ERP Does](what) | 5. [Work wit...
[This guide walks through two connected tasks:](https://www.servicenow.com/docs/r/integrate-applications/erp-integration-framework/erp-add-a-service-manually.html) [Part 1 &nbs...
Learn how to configure field-level editability rules in the Project Workspace grid using ProjectWorkspaceColumnCriteriaSNC script. DISCLAIMER: This article describes a proposed...
Shows how to create and use cohorts in User Experience Analytics to analyze how often users return to an application and perform certain actions over time. 00:00 Intro 00:16 Cre...
Academy Session https://www.youtube.com/embed/O7W57lLLj4A Introduction We’re excited to introduce Simplified, Side Navigation to the Employee...
Most grid layouts sit in neat rows, perfectly aligned, like soldiers in formation. But sometimes you want something with more rhythm — a layout where items cascade diagonally, l...
Last October, I was sitting in a hotel room in Lisbon, the night before I was supposed to demo a project management tool my team had spent four months building. The hotel Wi-Fi ...
Employees don't need more answers. They need things to get done. Yet most employee experiences still get in the way: siloed tools that don't talk to each other, disjoi...
ServiceNow Knowledge 26 kicks off today in Las Vegas and we are back at it with CreatorCon. One of the exciting flagship experiences this year is our Vibe Code Lounge, sponsored...
Australia: The release where AI delivers for developers With the Australia release, developers are armed with AI tools that help you Sense, Decide, Act, and Secure The Austr...
The Australia release brings powerful new AI-assisted capabilities to Collaborative Work Management, making it easier than ever for teams to plan, execute, and stay aligned with...
For years, Strategic Portfolio Management had a dirty secret: the biggest enemy of throughput wasn't strategy or budget, it was the processes that kept the best people buried in...
The Australia and Q1 2026 release transforms enterprise architecture (EA) from static documentation into an AI‑powered, self‑service system of architectural intel...
![in_app_agents_banner_v2.png](https://www.servicenow.com/community/image/serverpage/image-id/513286i42075F412F06D65F/image-size/large?v=v2&px=999 "in\_app\_agents\_banner\_v2.p...
Build Agent in ServiceNow: a practical guide to getting started A working reference for the Australia GA release, covering Build Agent end to end across ServiceNow Stu...
Welcome to the ultimate ServiceNow Claude Setup guide! If you want to learn how to build ServiceNow applications using just plain English, configuring your environment is the fi...
1. Why GenAI for Catalog Items and Record Producers? Catalog Items and Record Producers are often the first touchpoint for employees and consumers. They collect structured inp...
Juan and Tim's Friday rant covers a lot of ground, from Juan's TED takeaways on AI's unprecedented speed and what it means for humanity, to the uncomfortable shift data teams ne...
Building a Fully Orchestrated, AI-Driven ServiceNow Delivery Lifecycle > Author: Senior Platform Architect | ServiceNow CoE Tags: DevOps AI ATF GitLab CI/CD BOB ICA Monday.com...
