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Platform Help Optimize Team Productivity Agentic Workflow Table of Contents - [What Problem We're Solving](whatproblemwe'resolving) - [Target Users & Personas](targetusers&personas) - [Where Users Find It](whereusersfindit) - [How the Workflow Operates]...
Shows how to add an AI system to a business application in Enterprise Architecture Workspace. servicenow servicenowdemo applicationportfoliomanagement enterprisearchitecturework...
Session Recap: What's New for Data Privacy in Australia Overview The session introduced new Data Privacy capabilities in the ServiceNow Australia release , foc...
So, we recently got the new [shape()](https://css-tricks.com/almanac/functions/s/shape/) function (now Baseline!) as well as the [corner-shape](https://css-tricks.com/almanac/pr...
If you’ve spent any time deploying applications on ServiceNow, you’re familiar with update sets, preview problems, reconciliation conflicts, and the manual effort required to mo...
Regulated enterprises face constant pressure to maintain clear visibility over their IT services and ensure compliance with industry standards. Yet, many struggle with complex, ...
The ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders are students at our [Academic Partner institutions](https://www.s...
| Saia na frente. Cresça. Brilhe. Torne-se uma Estrela em Ascensão da ServiceNow. tradução literal no artigo da [Sarah](https://www.servicenow.co...
Jumpstart your CSDM adoption by using Process Mining to visualize your Business, Technology, and Application services with their operational status and support groups in a singl...
Wondering how to implement CSDM? In Minute 14, see how Process Mining lets you visualize your Business, Technology, and Application services with their real operational status a...
Custom Data Export with Utility Actions Spoke The Utility Actions spoke provides a complete set of actions for generating delimited files programmatically in Flow Desi...
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb243996...
Hi everyone, Following up on the previous post I shared last week — the Bulk UI Policy Actions Update Set is now available for anyone who wants to use it. What it solv...
Zero Copy Connector for ERP Community Hub Guides, setup help, use case patterns, troubleshooting, and what's new - all in one place. | Start here [Quick-Start Guide →](htt...
Know a student who's ready to do more than just attend class? The ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders...
We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually ne...
To manage 900 applications and resolve fragmented risk operations, CNA Insurance migrated from manual spreadsheets to the ServiceNow AI Platform, creating a unified "single sour...
Now Assist Center: AI Made Simple for Developers Overview If you've been managing AI features on the ServiceNow platform for a while, you know the drill: skills are configur...
[New Zero Copy feature: ServiceNow Reverse Tunnel Configuration Walkthrough](https://www.youtube.com/watch?v=xR9sCOohrcQ) by [Quietin](https://www.youtube.com/@quentinautomatio...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI...
The design community has entered a period of conversational tunnel vision. Because Large Language Models (LLMs) are trained on dialogue, the industry has collectively decided th...
If you've been using Smart Assessment to respond to assessments, you've probably run into two friction points: a filter that only ever showed "Unanswered questions," and large s...
Session Recap: What's new for Platform Encryption in Australia This session recapped the encryption enhancements introduced in the Zurich release while focusing on the...
New to the Australia release, Setup Hub turns standing up ITOM AIOps into a fast, guided experience. From a single Product Hub, it installs the right components, applies sensibl...
AI agents are only as useful as the tools and data they can reach. To take real action — opening a ticket, checking a repository, updating a record — an agent has to connect to ...
