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In my previous career, I worked as a partner to help ServiceNow customers implement Asset and Operations Management. At the end of every successful implementation, I took great p...
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In this article, we embark on a journey to uncover the significance and profound impact of design thinking in shaping extraordinary user and customer experiences.
Design Thinking: A Path to Exceptional User Experiences
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almost 3 years
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Platform Analytics Academy - September 20th, 2023 - Platform Analytics to the Next Level Part 2
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almost 3 years
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Hi Everyone!
We are looking for speakers for the upcoming Western NY SNUG on October 17th in Fairport NY ! If you are interested in speaking or being apart of a panel/fireside chat, please reach o...
Interested in speaking? We want to hear from you! - Western NY SNUG | 10/17
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Hi Everyone!
The sponsorship for the Western NY SNUG on October 17th in Fairport NY is STILL AVAILABLE! If you are interested in sponsoring or work with a partner who may be interested, please rea...
Platform Analytics Academy - October 4th, 2023 - Mastering Data Relationships
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thank you for joining our new Resource Management capabilities webinar today I&39;m Deborah McGrath principal product marketing engineer with service now and last Thursday&39;s webinars hos...
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Last Thursday's with SPM: New Resource Management Capabilities
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Operational Resource Plan to track actual hours and costs for incidents / changes
This article describes best practice to track actual hours and costs for operational work (incidents / changes) le...
Operational Resource Plan to track actual hours and costs for incidents / changes
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[](https://www.servicenow.com/now-platform/latest-release.html)
Don鈥檛 miss out on the upcoming聽ServiceNow Fantasy Football Challenge!
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One of the coolest, most employee-centric features in the August 2023 release is the availability of Employee Center in Microsoft Outlook and the M365 app. This articles shares some troubleshooting...
View Employee Center in Microsoft Outlook and the M365 App
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As promised in our June Last Thursdays with SPM session [(Resourc...
Last Thursdays with SPM: New Resource Management Capabilities
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Don鈥檛 miss out on the upcoming [ServiceNow Fantasy Football Challenge.](https://your.servicenow.com/cxfantasy)
[Join our league](https://www.runyourpool.com/p/j/0184b8bfb84f459e85b6942011e4d025) a...
Don鈥檛 miss out on the upcoming聽ServiceNow Fantasy Football Challenge!
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[](https://www.servicenow.com/now-platform/latest-release.html)
Don鈥檛 miss out on the upcoming聽ServiceNow Fantasy Football Challenge!
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almost 3 years
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[](https://www.servicenow.com/now-platform/latest-release.html)
Don鈥檛 miss out on the upcoming聽ServiceNow Fantasy Football Challenge!
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This article shows how to configure and use the capacity planning feature in Portfolio Planning/Strategic Planning Workspace.
Enabling resource planning from system properties
The admin can enabl...
Strategic Resource Capacity Planning - How to set it up and view capacity plans
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