ServiceNow News
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How to Convert Large Flows into Reusable Subflows in ServiceNow
New article articles in ServiceNow Community
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4 months
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A few years ago, I answered a community question about what a ServiceNow admin does day to day. That simple reply stuck with me—and turned into something bigger.
This post kicks of...
Day in the Life: ServiceNow System Administrator (Modern Perspective)
New article articles in ServiceNow Community
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4 months
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See how ServiceNow is helping FedEx build a stronger digital backbone— and turning 18 million daily shipments into intelligence that makes supply chains smarter for everyone.
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For FedEx, 5M ServiceNow workflows a month helps get work done.
ServiceNow
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4 months
Faced with surging demand, the City of Raleigh used ServiceNow AI agents like Ral-E to automate IT support. This shift achieved 98% resolution accuracy, cut costs by 66%, and saved 1,300+ staff hou...
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Raleigh scaled its workforce with AI, so staff can focus on what matters. (No Subs)
ServiceNow
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4 months
Most organizations are treating AI governance as a compliance checkbox. Victoria Gamerman argues it's the gateway that finally forces organizations to confront the human side of AI adoption. In thi...
Video
AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
ServiceNow Community
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4 months
Most organizations are treating AI governance as a compliance checkbox. Victoria Gamerman argues it's the gateway that finally forces organizations to confront the human side of AI adoption. In thi...
Video
AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
ServiceNow Community
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4 months
This is the takeaway episode with Victoria Gamerman who argues that AI Governance is the gateway that finally forces organizations to confront the human side of AI adoption. See omnystudio.co...
Video
TAKEAWAY - AI Governance Isn't Compliance. It's About Humans with Victoria GamermaN
ServiceNow Community
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4 months
Most organizations are treating AI governance as a compliance checkbox. Victoria Gamerman argues it's the gateway that finally forces organizations to confront the human side of AI adoption. In thi...
Podcast
AI Governance Isn't Compliance. It's About Humans with Victoria Gamerman
ServiceNow Podcasts
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4 months
This is the takeaway episode with Victoria Gamerman who argues that AI Governance is the gateway that finally forces organizations to confront the human side of AI adoption.
See [omnystudio....
Podcast
TAKEAWAY - AI Governance Isn't Compliance. It's About Humans with Victoria GamermaN
ServiceNow Podcasts
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4 months
Follow along with ServiceNow MVP Anders Figenschow as he recaps the Wednesday of Knowledge Week, including the MVP Summit and more!
Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow
New article articles in ServiceNow Community
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4 months
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ServiceNow Product Documentation is Now on GitHub — Built for AI, Built for You
If you've ever wished you could point an AI tool directly at ServiceNow documentation and get a reliable, accurate ...
ServiceNow Product Documentation is Now on GitHub — Built for AI, Built for You
New article articles in ServiceNow Community
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4 months
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Australia GA リリースに伴い、Yokohama および Zurich からアップグレードを行う場合に見られる翻訳テーブル (OOTB に限る) の差分を抽出したファイル\およびその参照方法を共有いたします。
品質向上を目的とした改善点が多々ありますが、特にお知らせしたい変更点を以下に挙げます。
| 英語 | 改善前の訳 | 改善後の訳 | コン...
OOTB 差分リスト - Australia GA vs Yokohama Patch 13 / Zurich Patch 9
New article articles in ServiceNow Community
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4 months
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When most people hear ServiceNow CSM — Customer Service Management — they picture a case management tool. Something built for external customers, support agents, and complaint queues. And for a lot...
Why ServiceNow CSM a is must for Central IT – One Instance, Many Companies?
New article articles in ServiceNow Community
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4 months
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My mum loved logic because she was born at a time when nothing made sense. She was born in 1945, the year World War II ended, so she dodged a literal bullet because we are Jewish. But from the firs...
Video
What is a "System of Engagement" layer actually
Every enterprise has invested heavily in its Systems of Record. The financials live in the ERP. Employees live in the HR system. Assets live ...
ERP Is Your System of Record. Now Build the Engagement Layer to Match.
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4 months
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Learn how to mass deploy Agent Client Collector on Windows devices using Microsoft Intune. servicenow agentclientcollector microsoftintune windowsdeployment For more information, see: Install ACC o...
Video
How to install Agent Client Collector with Microsoft Intune
ServiceNow Documentation
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4 months
Zero Copy Connector for ERP
Quick-Start Guide
From installation to your first working use case.
What's Covered
| 1. [What ZCC for ERP Does](what) | 5. [Work with Models](models) |
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Zero Copy Connector for ERP - Quick Start Guide
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4 months
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[This guide walks through two connected tasks:](https://www.servicenow.com/docs/r/integrate-applications/erp-integration-framework/erp-add-a-service-manually.html)
[Part 1 — How to expose an...
Exposing CDS Views as OData Service and Enabling on Zero Copy Connector for ERP
New article articles in ServiceNow Community
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4 months
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Learn how to configure field-level editability rules in the Project Workspace grid using ProjectWorkspaceColumnCriteriaSNC script.
DISCLAIMER: This article describes a proposed solution to support...
Field-level edit control in Project Workspace grid using custom column criteria
New article articles in ServiceNow Community
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4 months
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In this episode we go on a quest to find out what we can ACTUALLY do with Autonomous Workplace besides the propaganda hype. We also see how we initiate roundtables, and we realize we don't have tim...
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ServiceNow Knowledge 2026: DAY 2 UPDATE with Anders
Coding Adventures with Anders
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4 months
Your one-stop guide to ServiceNow Password Policies. Learn the six built-in strength presets, how to apply policies to your instance, configure exclusions, and write custom validation scripts — all...
Everything You Need to Know About Password Policies in ServiceNow
New article articles in ServiceNow Community
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4 months
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Giving your AI agents data without context? Make it make sense...
ServiceNow
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4 months
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